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A problem with Adobe Air

New Here ,
Jun 09, 2016

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I've dowloaded a game which required Adobe Air. I went to the official Adobe site do download it. Downloading went nice and well but when I clicked the game it said that it needed Adobe Air to work. So I clicked the same file to download Adobe Air and few seconds later it told me that it's already on my computer. I looked for it everywhere on my computer but I couldn't find it. I checked the game twice and it just showed the same message over and over again. I've downloaded this Adobe Air installation again and it keeps showing the same message. I've also searched for it in Creative Cloud but it doesn't do a thing, unfortunately. I don't really know where can I find the Adobe Air I've downloaded. I have all the time in the world so I don't urgently need an answer.

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

right click your win start button>click control panel>programs>uninstall program and see if adobe air is installed.

Screenshot - 6_25_2016 , 6_05_56 AM.png

if it is, the problem is probably that game.  you could test that by trying some other game/app the needs adobe air.

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A problem with Adobe Air

New Here ,
Jun 09, 2016

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I've dowloaded a game which required Adobe Air. I went to the official Adobe site do download it. Downloading went nice and well but when I clicked the game it said that it needed Adobe Air to work. So I clicked the same file to download Adobe Air and few seconds later it told me that it's already on my computer. I looked for it everywhere on my computer but I couldn't find it. I checked the game twice and it just showed the same message over and over again. I've downloaded this Adobe Air installation again and it keeps showing the same message. I've also searched for it in Creative Cloud but it doesn't do a thing, unfortunately. I don't really know where can I find the Adobe Air I've downloaded. I have all the time in the world so I don't urgently need an answer.

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

right click your win start button>click control panel>programs>uninstall program and see if adobe air is installed.

Screenshot - 6_25_2016 , 6_05_56 AM.png

if it is, the problem is probably that game.  you could test that by trying some other game/app the needs adobe air.

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Installation

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369

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Jun 09, 2016 0
Adobe Community Professional ,
Jun 22, 2016

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what's your os?

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Jun 22, 2016 0
New Here ,
Jun 25, 2016

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I'm using Windows 10. Sorry for a late reply.

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Jun 25, 2016 0
Adobe Community Professional ,
Jun 25, 2016

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right click your win start button>click control panel>programs>uninstall program and see if adobe air is installed.

Screenshot - 6_25_2016 , 6_05_56 AM.png

if it is, the problem is probably that game.  you could test that by trying some other game/app the needs adobe air.

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Jun 25, 2016 0
New Here ,
Jun 28, 2016

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I did ass you wrote me but the game wouldn't open. I think that the game has a proble. Thank you for helping and have a nice day!

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Jun 28, 2016 0
kglad LATEST
Adobe Community Professional ,
Jun 28, 2016

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you're welcome.

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Jun 28, 2016 0