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Abode Air Crashes

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Oct 23, 2014

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My Abode Air crashes on every app when I double click on them. I have the latest Abode Air installed. Abode Air version  15.0.0.293. I have windows 7 as my operating system. This is the results from the event logs:

Log Name: Application
Source:   Application Error
Date:     10/23/2014 10:14:25 AM
Event ID: 1000

Task Category: (100)

Level:    Error
Keywords: Classic
User:     N/A
Computer: Steamskunk-PC

Description:

Faulting application name: MoCam.exe, version: 0.0.0.0, time stamp: 0x502c1e72

Faulting module name: Adobe AIR.dll, version: 15.0.0.293, time stamp: 0x54236fd0

Exception code: 0xc0000005

Fault offset: 0x0056b20c

Faulting process id: 0x16bc

Faulting application start time: 0x01cfeecba4beec40

Faulting application path: C:\Program Files (x86)\MoCam\MoCam.exe

Faulting module path: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll

Report Id: e3e1fa43-5abe-11e4-b5b4-e89a8f3dd976

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-23T14:14:25.000000000Z" />
<EventRecordID>39352</EventRecordID>
<Channel>Application</Channel>
<Computer>Steamskunk-PC</Computer>
<Security />

  </System>

  <EventData>

<Data>MoCam.exe</Data>
<Data>0.0.0.0</Data>
<Data>502c1e72</Data>
<Data>Adobe AIR.dll</Data>
<Data>15.0.0.293</Data>
<Data>54236fd0</Data>
<Data>c0000005</Data>
<Data>0056b20c</Data>
<Data>16bc</Data>
<Data>01cfeecba4beec40</Data>
<Data>C:\Program Files (x86)\MoCam\MoCam.exe</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>e3e1fa43-5abe-11e4-b5b4-e89a8f3dd976</Data>

  </EventData>

</Event>

Is there a fix or workaround for this?

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Performance issues

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Abode Air Crashes

New Here ,
Oct 23, 2014

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My Abode Air crashes on every app when I double click on them. I have the latest Abode Air installed. Abode Air version  15.0.0.293. I have windows 7 as my operating system. This is the results from the event logs:

Log Name: Application
Source:   Application Error
Date:     10/23/2014 10:14:25 AM
Event ID: 1000

Task Category: (100)

Level:    Error
Keywords: Classic
User:     N/A
Computer: Steamskunk-PC

Description:

Faulting application name: MoCam.exe, version: 0.0.0.0, time stamp: 0x502c1e72

Faulting module name: Adobe AIR.dll, version: 15.0.0.293, time stamp: 0x54236fd0

Exception code: 0xc0000005

Fault offset: 0x0056b20c

Faulting process id: 0x16bc

Faulting application start time: 0x01cfeecba4beec40

Faulting application path: C:\Program Files (x86)\MoCam\MoCam.exe

Faulting module path: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll

Report Id: e3e1fa43-5abe-11e4-b5b4-e89a8f3dd976

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-23T14:14:25.000000000Z" />
<EventRecordID>39352</EventRecordID>
<Channel>Application</Channel>
<Computer>Steamskunk-PC</Computer>
<Security />

  </System>

  <EventData>

<Data>MoCam.exe</Data>
<Data>0.0.0.0</Data>
<Data>502c1e72</Data>
<Data>Adobe AIR.dll</Data>
<Data>15.0.0.293</Data>
<Data>54236fd0</Data>
<Data>c0000005</Data>
<Data>0056b20c</Data>
<Data>16bc</Data>
<Data>01cfeecba4beec40</Data>
<Data>C:\Program Files (x86)\MoCam\MoCam.exe</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>e3e1fa43-5abe-11e4-b5b4-e89a8f3dd976</Data>

  </EventData>

</Event>

Is there a fix or workaround for this?

TOPICS
Performance issues

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Oct 23, 2014 0
New Here ,
Oct 28, 2014

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Hello Anyone? My Abode Air apps have crashed and I need help.

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Oct 28, 2014 0
Adobe Employee ,
Oct 28, 2014

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Have you tried contacting the developer of MoCam.exe to see if this is a known issue?  Did this recently start occurring after updating to a new version of Adobe AIR?

Thanks,

Chris

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Oct 28, 2014 0
New Here ,
Oct 28, 2014

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It occurs when Abode Air apps which access my webcam crashes. Something about faulting module Xvivdcore.dll

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Oct 28, 2014 0
Adobe Employee ,
Oct 28, 2014

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There might be a compatibility issue with one of your software drivers.  We'd need to be able to narrow this down and reproduce it internally to be able to fix it.  Can you determine what drivers or software might have installed the xvidcore.dll?

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Oct 28, 2014 0
New Here ,
Oct 29, 2014

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My webcam driver is Toshiba web camera and my video driver is the Intel HD graphics family.

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Oct 29, 2014 0