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adl supports retina, air installer does not?

New Here ,
Mar 24, 2017

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I'm having an issue that only becomes obvious when I launch the packaged .air file through the AIR installer.

Everything is pixelated.

While I'm working in Adobe Animate and testing with adl, everything is sharp and crisp.

Attached is a screen grab of the application running in AIR (behind / left) vs running through Animate via ADL (front / right)

Did I miss a step somewhere? Or is AIR itself not designed to run on higher density displays?

Forgive me if this is the wrong forum as I think it's more of an issue with AIR itself.

Thanks!

-Dylan

Adobe AIR Installer: 25.0
Adobe AIR SDK 25.0.0.134
Adobe Animate: (2017.1) 16.1.0.86

iMac Retina 5K, OS Sierra (10.12.3)

Screen Shot 2017-03-24 at 2.32.53 PM.png

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adl supports retina, air installer does not?

New Here ,
Mar 24, 2017

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I'm having an issue that only becomes obvious when I launch the packaged .air file through the AIR installer.

Everything is pixelated.

While I'm working in Adobe Animate and testing with adl, everything is sharp and crisp.

Attached is a screen grab of the application running in AIR (behind / left) vs running through Animate via ADL (front / right)

Did I miss a step somewhere? Or is AIR itself not designed to run on higher density displays?

Forgive me if this is the wrong forum as I think it's more of an issue with AIR itself.

Thanks!

-Dylan

Adobe AIR Installer: 25.0
Adobe AIR SDK 25.0.0.134
Adobe Animate: (2017.1) 16.1.0.86

iMac Retina 5K, OS Sierra (10.12.3)

Screen Shot 2017-03-24 at 2.32.53 PM.png

TOPICS
Performance issues

Views

252

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Mar 24, 2017 0
Adobe Employee ,
Mar 27, 2017

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Moving your post to the Adobe AIR forum. The experts here should be able to answer your question.

Thanks,

Preran

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Mar 27, 2017 0
Adobe Employee ,
Mar 27, 2017

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Hi,

Please try adding (or modifying) the following into your app's app-descriptor.xml file:

<requestedDisplayResolution>high</requestedDisplayResolution>

You'll want to be using AIR 23 for hiDPI support on Windows, but Mac retina support has been around much earlier.

Chris

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Mar 27, 2017 1
Dylan_K LATEST
New Here ,
Mar 30, 2017

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Here's the noob question. How do I include an app-descriptor.xml file with my Animate CC project?

I was convinced it wasn't the project but something with AIR because of the following screenshot. The AIR installer looks pixelated.

Screen Shot 2017-03-30 at 9.11.08 AM.png

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Mar 30, 2017 0