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Adobe Air Application Crash After installation

New Here ,
Nov 28, 2014

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Hi,

We have developed a windows application "DsNetHTML5Player" in Adobe Air which shows HTML pages in sequence using <mx:HTML> control. When I run application in "Flash Builder" all plays fine.After creating its build and installing on system (Windows 7) application crashes with following error.

Faulting application name: DsNetHTML5Player.exe, version: 0.0.0.0, time stamp: 0x4d7a7dd2

Faulting module name: WebKit.dll, version: 6531.9.0.0, time stamp: 0x50fcd627

Exception code: 0xc0000005

Fault offset: 0x000a99ac

Faulting process id: 0x19c0

Faulting application start time: 0x01d00ae266bc2b46

Faulting application path: C:\Program Files\DsNetHTML5Player\DsNetHTML5Player.exe

Faulting module path: c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\WebKit.dll

Report Id: 99882a24-76d6-11e4-a3ad-005056c00008

If anyone has any idea what the problem could be here, please let me know.


Thanks


Umair

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Performance issues

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Adobe Air Application Crash After installation

New Here ,
Nov 28, 2014

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Hi,

We have developed a windows application "DsNetHTML5Player" in Adobe Air which shows HTML pages in sequence using <mx:HTML> control. When I run application in "Flash Builder" all plays fine.After creating its build and installing on system (Windows 7) application crashes with following error.

Faulting application name: DsNetHTML5Player.exe, version: 0.0.0.0, time stamp: 0x4d7a7dd2

Faulting module name: WebKit.dll, version: 6531.9.0.0, time stamp: 0x50fcd627

Exception code: 0xc0000005

Fault offset: 0x000a99ac

Faulting process id: 0x19c0

Faulting application start time: 0x01d00ae266bc2b46

Faulting application path: C:\Program Files\DsNetHTML5Player\DsNetHTML5Player.exe

Faulting module path: c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\WebKit.dll

Report Id: 99882a24-76d6-11e4-a3ad-005056c00008

If anyone has any idea what the problem could be here, please let me know.


Thanks


Umair

TOPICS
Performance issues

Views

968

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Nov 28, 2014 0
Advocate ,
Nov 28, 2014

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What version of Adobe Air are you using? Try latest

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Nov 28, 2014 0
New Here ,
Nov 28, 2014

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Hi poltergiest, I am using version 3.6.

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Nov 28, 2014 0
New Here ,
Nov 29, 2014

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I have tried latest version of Adobe Air but no luck

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Nov 29, 2014 0
Adobe Employee ,
Dec 01, 2014

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Could you open a new bug report on this over at bugbase.adobe.com.  Please include a copy of your app (or a sample project) along with steps to reproduce.  Once added, please let me know the bug number and I'll have somone take a look ASAP.

Thanks,

Chris

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Dec 01, 2014 0
New Here ,
Dec 29, 2014

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Hi Chris,

Thanks for your reply.

I have open bug at bugbase.adobe.com. Bug Id is 3915184.

Thanks

m.Umair

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Dec 29, 2014 0
Adobe Employee ,
Jan 05, 2015

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Thank you.  We'll take a look and update the bug report.

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Jan 05, 2015 0