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Adobe AIR Application Installer.app version 19.0.0.241 on Mac OS X 10.10.5 won't select app (it is grayed out) after launch. Why?

New Here ,
Dec 03, 2015

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I just successfully downloaded and installed the the installer app. After double clicking the installer app, the window (Applications > Utilities>Select an Installation Package) where the app was installed opened.  The app (Adobe AIR Application Installer.app) was grayed out. After clicking and selecting the grayed out name of the app and then clicking the "Open" button on the lower right corner of the window, a new window appeared with the following error message:

Sorry, an error has occurred.

The application could not be installed because the installer file is

damaged. Try obtaining a new installer file from the application author.

Close

What is going on here?  What have I done wrong?

wallystuart@comcast.net

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Adobe AIR Application Installer.app version 19.0.0.241 on Mac OS X 10.10.5 won't select app (it is grayed out) after launch. Why?

New Here ,
Dec 03, 2015

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I just successfully downloaded and installed the the installer app. After double clicking the installer app, the window (Applications > Utilities>Select an Installation Package) where the app was installed opened.  The app (Adobe AIR Application Installer.app) was grayed out. After clicking and selecting the grayed out name of the app and then clicking the "Open" button on the lower right corner of the window, a new window appeared with the following error message:

Sorry, an error has occurred.

The application could not be installed because the installer file is

damaged. Try obtaining a new installer file from the application author.

Close

What is going on here?  What have I done wrong?

wallystuart@comcast.net

TOPICS
Installation

Views

852

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 03, 2015 0
New Here ,
Dec 10, 2015

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I have the same problem that stared couple days ago! And I also have the same ios version!

Very important program for me doesn't work! (Direct Commander)

Please fix this problem as soon as possible! Or tell us what to do! Thank you

marinastR93@mail.ru

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Dec 10, 2015 0
Adobe Employee ,
Dec 10, 2015

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Hi,

Could you please share the App so that we can look into the issue.

Thanks

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Dec 10, 2015 0
New Here ,
Dec 10, 2015

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Kratika. Please advise how you like us to share the app in question. wallystuart@comcast.net

Sent from my iPad

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Dec 10, 2015 0
New Here ,
Dec 11, 2015

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Here is the program that I am using: https://direct.yandex.ru/commander/

Direct Commander

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Dec 11, 2015 1
kultov LATEST
New Here ,
Dec 14, 2015

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Same problems with direct commander.

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Dec 14, 2015 0