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Adobe Air.framework is damaged and can't be opened

New Here ,
Dec 10, 2019

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When trying to download Adobe Air I get the above message.  I work on a MacBook Air (macOS Catalina version 10.15.1).  Can somebody help please.

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Adobe Air.framework is damaged and can't be opened

New Here ,
Dec 10, 2019

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When trying to download Adobe Air I get the above message.  I work on a MacBook Air (macOS Catalina version 10.15.1).  Can somebody help please.

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New Here ,
Dec 11, 2019

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Having same issue.  I thought it was an execute command running a different shell command but changing to zsh didn't work either. 

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Community Beginner ,
Dec 12, 2019

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New installations with Adobe Air under MacOS Catalina will currently fail with this error.

My guess is that their code is incorrectly signed for some reason, or whatever permissions they require for Catalina are not supported through the Gatekeeper system.

 

To work around that, once installing Adobe AIR, you'll need to run the following command from your terminal:

 

sudo xattr -r -d com.apple.quarantine /Library/Frameworks/Adobe\ AIR.framework

 

This will remove the quarantine flag from the framework, which is preventing the framework from being run.

 

It's worth noting that if you had Adobe AIR previously installed prior to upgrading to Catalina, then you wouldn't have this problem. It's a problem with new installations only.

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New Here ,
Dec 13, 2019

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Thanks very much for that feedback.  I'm not that tech savvy though - how do I run a command from my terminal?

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Contributor ,
Dec 13, 2019

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To open the Terminal app, press Command-Spacebar. This will open Spotlight Search. Type "Terminal" into it and find and select the Terminal app. Press enter to open the Terminal app. 

 

Once the Terminal app is open, paste the command into the Terminal window and hit Enter.

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Community Beginner ,
Jan 16, 2020

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Hi, I've got the same problem , only difference is that I'm not using Catalina. Tried following your advice but I still get the same Error message of "Framework damaged". Grateful for help. 

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Community Beginner ,
Jan 16, 2020

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I'm sorry, yes I do use macOS Catalina 10.15.2 

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New Here ,
Dec 27, 2019

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Thank you for the tip. It works perfectly! 

I wish you a happy new year!

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New Here ,
Jan 23, 2020

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I would like to clarify since I am not tech savvy either.  When I open the terminal window there is text in there about the default interative shell is zsh, etc.  Do I just paste your command after that text or do I need to do something with the text that is in there now prior to pasting that command?

 

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New Here ,
Mar 10, 2020

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THANKS! You saved my life and it is working now! 🙂

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New Here ,
Mar 22, 2020

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Thank you so much for this help. We are about to start distance learning, due to the coronavirus, and your post has been a huge help in showing how children and parents can install Scratch 2.0 at home on a Mac.

Thanks again.

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New Here ,
Mar 29, 2020

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This guy understands the issue and knows the exact fix. I opened terminal, copied and pasted the command and it worked as he said it would.

 

Thank you!

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New Here ,
Mar 31, 2020

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Thank you for all the advice here!  I just ran into one problem.. in terminal when I pasted the command, I was asked for a password and it would not type in.??  Could not type anything. ..so wierd.  help!?

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Community Beginner ,
Apr 01, 2020

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Yes I have come across the same problem - It asks for a password and then won't let you type. Not sure what to do next?

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Community Beginner ,
Apr 01, 2020

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Hello, your password won't appear as you type it. You have to type it and then press return, nothing will appear on the line but it should work.

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Community Beginner ,
Apr 01, 2020

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But what password? for what ?

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New Here ,
Apr 01, 2020

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THANKYOU!!

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Community Beginner ,
Apr 01, 2020

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It's you're account password, the same you use to connect to your computer.

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Community Beginner ,
Apr 01, 2020

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Thank you so much!! Finally there 

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New Here ,
Apr 22, 2020

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Hey I'm getting the same issue but I don't have a password assigned to this computer. It's still not letting me in and saying "Sorry, try again" help!

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New Here ,
Apr 04, 2020

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Hello, 

 

I had the same issue and your advice worked, however, I would like to uninstall Air and when I clicked on the uninstaller it said that it was still damaged and failed to open. Do you know how I can uninstall the application?

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New Here ,
Apr 19, 2020

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I'm also unable to uninstall. Can anyone help?

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New Here ,
Apr 21, 2020

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Open the terminal and paste this code: 

sudo "/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer" -uninstall

 

I also only found it at a different website but it worked for me! After executing the command, you have to type in your Account Password.

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New Here ,
Apr 21, 2020

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That worked. Thank you!

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New Here ,
Apr 17, 2020

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Oh this worked!  Thank you so much!

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New Here ,
Apr 25, 2020

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Thanks dude, this worked a treat. Saved me a lot of hassle

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New Here ,
Apr 25, 2020

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you are brilliant!!

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New Here ,
Apr 26, 2020

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Thank you very much. The MyInfinity app on my MacBook Pro gave that error this morning (Ran it because the Carrier Thermostat upgrade messed up Energy Usage information from Friday the 23rd), and the framework was listed as 32-bit in the System Report. I did not go the uninstall route, but used the attribute change command and all was well. 

 

FWIW: I only post this because I have had that app, and its framework installed before I upgraded to Catalina (was waiting for Canon, Logitech/Harmony and Netgear to get their stuff fixed first). So it was there before Catalina.

 

Thanks.

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New Here ,
Apr 27, 2020

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Tank you!

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New Here ,
Apr 29, 2020

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Hello, Thank you so much! I figured out the password, but then it just says... Kellys-MacBook-Pro. When I hit enter, it keeps reposting. Does that mean it's done or am I waiting for something to happen?

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New Here ,
May 02, 2020

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Thank you, entering the command you suggested worked! 

 

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New Here ,
May 12, 2020

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Wow this solved the problem, thanks! Catalina seems to have a number of bugs since the last MacOSX update.

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New Here ,
Jun 18, 2020

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Thank You very much, worked perfectly!! on the first try

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New Here ,
Jun 23, 2020

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Hi Eugene

 

I am still having issues getting Adobe Air to work with a program, even do i have tried using to above code in terminal.

 

Adobe present 3 warnings, and fails to open the program at all..

 

hope that you have some other trick.

 

 

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New Here ,
Aug 04, 2020

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Thank you for the tip! 

i have a problem, after entering the password it says:

ozlem is not in the sudoers file.  This incident will be reported.

Ozgur-MacBook-Pro:~ ozlem$

what should i do?

thank you in advance.

 

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New Here ,
Aug 04, 2020

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Thank you for the tip! 

i have a problem, after entering the password it says:

ozlem is not in the sudoers file.  This incident will be reported.

Ozgur-MacBook-Pro:~ ozlem$

what should i do?

thank you in advance.


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New Here ,
May 09, 2020

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Brilliant! adobe air wiorks now oK t was the enter password that confused me but now its ok

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Explorer ,
Aug 06, 2020

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The best solution is:

With the new Harman SDK you use "Package runtime included" on Windows and MAC. on Windows you will ghet a directory with the Exe included. On AMc you will get a MAC Application package

Windows: I use Actual Installer to Make an Install Package and sign it wirh codesign certificate

Mac: I generate a PKG in Terminal sign it with INSTALL Certificate  and i notarize the Package in terminal. So Gatekeepter on Mac is not complaining.

So i have a pertfect Install package on Windows and MAC

The Updates are handled in the Programm itself and checks wheter MAC or Windows and the downloads the correct installation:

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