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Adobe Air Installation Problem Exit Code 7

Explorer ,
Feb 12, 2015

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I know this issue has been posted before but the solutions in those discussions (Windows Installer Cleanup or Microsoft FixIt Uninstall-Install) do not work. I am in an Enterprise environment and need to get Air updated on all of our computers.

Even logged on as Administrator here is the Install.log contents:

[2015-02-12:09:27:51] Runtime Installer begin with version 16.0.0.273 on Windows 7 x86

[2015-02-12:09:27:51] Commandline is:

[2015-02-12:09:27:51] No installed runtime detected

[2015-02-12:09:27:54] Relaunching with elevation

[2015-02-12:09:27:54] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\airc310.tmp\adobe air installer.exe -ei

[2015-02-12:09:27:54] Runtime Installer begin with version 16.0.0.273 on Windows 7 x86

[2015-02-12:09:27:54] Commandline is: -stdio \\.\pipe\AIR_5640_0 -ei

[2015-02-12:09:27:54] No installed runtime detected

[2015-02-12:09:27:55] Starting silent runtime install. Installing runtime version 16.0.0.273

[2015-02-12:09:27:55] Installing msi at c:\users\admini~1\appdata\local\temp\airc310.tmp\setup.msi with guid {7B77622E-DE90-48EA-B2C7-227B1DE58A01}

[2015-02-12:09:27:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2015-02-12:09:27:56] Rolling back install of c:\users\admini~1\appdata\local\temp\airc310.tmp\setup.msi

[2015-02-12:09:27:56] Rollback complete

[2015-02-12:09:27:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2015-02-12:09:27:56] Runtime Installer end with exit code 7

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Adobe Air Installation Problem Exit Code 7

Explorer ,
Feb 12, 2015

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I know this issue has been posted before but the solutions in those discussions (Windows Installer Cleanup or Microsoft FixIt Uninstall-Install) do not work. I am in an Enterprise environment and need to get Air updated on all of our computers.

Even logged on as Administrator here is the Install.log contents:

[2015-02-12:09:27:51] Runtime Installer begin with version 16.0.0.273 on Windows 7 x86

[2015-02-12:09:27:51] Commandline is:

[2015-02-12:09:27:51] No installed runtime detected

[2015-02-12:09:27:54] Relaunching with elevation

[2015-02-12:09:27:54] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\airc310.tmp\adobe air installer.exe -ei

[2015-02-12:09:27:54] Runtime Installer begin with version 16.0.0.273 on Windows 7 x86

[2015-02-12:09:27:54] Commandline is: -stdio \\.\pipe\AIR_5640_0 -ei

[2015-02-12:09:27:54] No installed runtime detected

[2015-02-12:09:27:55] Starting silent runtime install. Installing runtime version 16.0.0.273

[2015-02-12:09:27:55] Installing msi at c:\users\admini~1\appdata\local\temp\airc310.tmp\setup.msi with guid {7B77622E-DE90-48EA-B2C7-227B1DE58A01}

[2015-02-12:09:27:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2015-02-12:09:27:56] Rolling back install of c:\users\admini~1\appdata\local\temp\airc310.tmp\setup.msi

[2015-02-12:09:27:56] Rollback complete

[2015-02-12:09:27:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2015-02-12:09:27:56] Runtime Installer end with exit code 7

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Feb 12, 2015 0
Explorer ,
Feb 12, 2015

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I can get  version 15.0.0.356 to install without issue but not any version higher than this (16.0.0.245 or 16.0.0.273). Get the Error Code 7 when attempting to install 16.x versions.

Windows 7 SP1 Enterprise 64 bit

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Feb 12, 2015 0
Explorer ,
Feb 12, 2015

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An Adobe Air Update Now or Update Later pops up soon after the 15.0.0.356 install. This fails as well with exit code 7. Also even if it did work, it would not be suitable in our environment where users are not administrators on their computers.

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Feb 12, 2015 0
JohnBNO LATEST
Explorer ,
Feb 12, 2015

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Looking at the event viewer Windows Logs/Application log, a registry key cannot be accessed during the install of 16.x . If I am able to set permissions on that key another registry cannot be accessed which halts the installation. I have been through several keys already and it just continues, another registry key cannot be accessed. "Unable to display current owner" and Access Denied when you try to set the owner. Is this a problem caused by Microsoft or Adobe? This is occurring running either under administrator or an account in the administrator's group.

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Feb 12, 2015 0