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Adobe AIR on Windows explorer

New Here ,
May 30, 2015

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First time post.

For some reason Adobe air is not recognised in Windows explorer. When I try to re install it I am told it is already installed.

I tried  an uninstall and there it is.

My difficulty is that an application for I want to use has a download manager from Mercedes that needs Adobe AIR. Each time I try to run it I am told to install Adobe....... this for the umpteenth time.

Please help.

Bill

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Adobe AIR on Windows explorer

New Here ,
May 30, 2015

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First time post.

For some reason Adobe air is not recognised in Windows explorer. When I try to re install it I am told it is already installed.

I tried  an uninstall and there it is.

My difficulty is that an application for I want to use has a download manager from Mercedes that needs Adobe AIR. Each time I try to run it I am told to install Adobe....... this for the umpteenth time.

Please help.

Bill

TOPICS
Installation

Views

326

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 30, 2015 0
Adobe Employee ,
Jun 01, 2015

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Hi,

Can you please tell us your Adobe AIR version that you have installed? Also please share a screenshot of the problem that you are facing using How to post a screenshot in the forum?

-Regards

Varun Bhal

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Jun 01, 2015 0
New Here ,
Jun 01, 2015

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Hi Varun,

Thanks for responding.

The adobe AIR version on my laptop is 17.0.0.172.

As far as the screenshot is concerned, this is it.

Hope it helps.

Capture Merc Adobe.JPG

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Jun 01, 2015 0