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Adobe Air will not install - How to fix problem?

New Here ,
Dec 19, 2015

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I attempted to install version 20.0.0.204 over ver 19.0.0.190 and get error message saying Administrator permission is needed. But I have Administrator privileges!  Examining log file it appears to indicate that it is trying to install in Windows 8. I have Windows 7.  I had attempted to install Windows 8 previously, but had to roll back to Windows 7 (64 bit), as my HP printer and Thinkpad docking station did not work in Windows 8.  The log file is:

[2015-12-14:22:02:42] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck

[2015-12-14:22:02:43] Runtime Installer begin with version 19.0.0.190 on Windows 8 x86

[2015-12-14:22:02:43] Installed runtime (19.0.0.190) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-12-14:22:02:47] Performing pingback request

[2015-12-14:22:02:49] Starting runtime background update check

[2015-12-14:22:02:49] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/19.0.0.190/update 

[2015-12-14:22:03:13] Unpackaging complete

[2015-12-14:22:03:34] Runtime updated downloaded

[2015-12-14:22:03:38] User has selected immediate install of the update

[2015-12-14:22:03:38] Starting runtime background update installation

[2015-12-14:22:03:38] Launching subprocess with commandline C:\Users\Anil Cabraal\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update

[2015-12-14:22:04:14] Runtime updater successfully launched

[2015-12-14:22:04:14] Runtime Installer end with exit code 0

[2015-12-14:22:04:32] Runtime Installer begin with version 20.0.0.204 on Windows 8.1 x86

[2015-12-14:22:04:32] Commandline is: -update

[2015-12-14:22:04:32] Installed runtime (19.0.0.190) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-12-14:22:04:43] Relaunching with elevation

 

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Adobe Air will not install - How to fix problem?

New Here ,
Dec 19, 2015

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I attempted to install version 20.0.0.204 over ver 19.0.0.190 and get error message saying Administrator permission is needed. But I have Administrator privileges!  Examining log file it appears to indicate that it is trying to install in Windows 8. I have Windows 7.  I had attempted to install Windows 8 previously, but had to roll back to Windows 7 (64 bit), as my HP printer and Thinkpad docking station did not work in Windows 8.  The log file is:

[2015-12-14:22:02:42] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck

[2015-12-14:22:02:43] Runtime Installer begin with version 19.0.0.190 on Windows 8 x86

[2015-12-14:22:02:43] Installed runtime (19.0.0.190) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-12-14:22:02:47] Performing pingback request

[2015-12-14:22:02:49] Starting runtime background update check

[2015-12-14:22:02:49] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/19.0.0.190/update 

[2015-12-14:22:03:13] Unpackaging complete

[2015-12-14:22:03:34] Runtime updated downloaded

[2015-12-14:22:03:38] User has selected immediate install of the update

[2015-12-14:22:03:38] Starting runtime background update installation

[2015-12-14:22:03:38] Launching subprocess with commandline C:\Users\Anil Cabraal\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update

[2015-12-14:22:04:14] Runtime updater successfully launched

[2015-12-14:22:04:14] Runtime Installer end with exit code 0

[2015-12-14:22:04:32] Runtime Installer begin with version 20.0.0.204 on Windows 8.1 x86

[2015-12-14:22:04:32] Commandline is: -update

[2015-12-14:22:04:32] Installed runtime (19.0.0.190) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2015-12-14:22:04:43] Relaunching with elevation

 

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Dec 19, 2015 0
New Here ,
Dec 19, 2015

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I fixed the problem using Microsoft FixIt.  Thanks to feedback provided to another person having the same issue and reported in Adobe Air Forum.

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Dec 19, 2015 0