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AIR 14 resetting iOS apps?

Contributor ,
Jun 09, 2014

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Hi,

Since updating my iOS app to use AIR 14, I've been hearing reports that the installation overwrites the existing (shared object) data? I recall this happened with another update around 3.6 and was wondering if it is a known issue?

Users are also reporting that the app has closed itself down if they leave it and then return to it, which didn't happen previously.

Hello,

We are not able to reproduce the problem updating application from King to Lombard build on iPad 3(6.1.2) and iPhone 4(7.1.1) devices. Could you please share the AIR SDK version, device name with version your users are using. This will help us in reproducing the problem. Moreover, you can also check the application Dropbox - SharedObjectExample.zip I have used to reproduce the problem. Please let us know if I missing anything.

Regards,

Nimit

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AIR 14 resetting iOS apps?

Contributor ,
Jun 09, 2014

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Hi,

Since updating my iOS app to use AIR 14, I've been hearing reports that the installation overwrites the existing (shared object) data? I recall this happened with another update around 3.6 and was wondering if it is a known issue?

Users are also reporting that the app has closed itself down if they leave it and then return to it, which didn't happen previously.

Hello,

We are not able to reproduce the problem updating application from King to Lombard build on iPad 3(6.1.2) and iPhone 4(7.1.1) devices. Could you please share the AIR SDK version, device name with version your users are using. This will help us in reproducing the problem. Moreover, you can also check the application Dropbox - SharedObjectExample.zip I have used to reproduce the problem. Please let us know if I missing anything.

Regards,

Nimit

TOPICS
Development

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300

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Jun 09, 2014 0
Adobe Employee ,
Jun 09, 2014

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Hello,

We are not able to reproduce the problem updating application from King to Lombard build on iPad 3(6.1.2) and iPhone 4(7.1.1) devices. Could you please share the AIR SDK version, device name with version your users are using. This will help us in reproducing the problem. Moreover, you can also check the application Dropbox - SharedObjectExample.zip I have used to reproduce the problem. Please let us know if I missing anything.

Regards,

Nimit

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Jun 09, 2014 0
Contributor ,
Jun 10, 2014

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I've just realized that I may have changed the name of the SWF inside the package from one update to another, which may have thrown off the shared object directory as well? Sorry to bring the AIR SDK into it.

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Jun 10, 2014 0
nimitja LATEST
Adobe Employee ,
Jun 10, 2014

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Glad to hear that you are able to get the SharedObject properly.

Regards,

Nimit

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Jun 10, 2014 0