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Air 17 Camera bug on iOS

Community Beginner ,
Apr 10, 2015

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We have fund a bug that only occurs on some iOS devices.

After returning back from the Camera UI the application behaves strangely. The GUI jumps back and forth and is almost unresponsive. Our camera code has been working fine for several years and has been heavy testet.

I sounds like the bugfix in the Adobe Air 17 Beta from March 24, 2015 should fix the problem:

* Stage alignment get distorted on returning back from Camera UI. (3946793)

But the problem is both in Air 17 (version 17.0.0.124) and Air 17 Beta - March 24, 2015.

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Air 17 Camera bug on iOS

Community Beginner ,
Apr 10, 2015

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We have fund a bug that only occurs on some iOS devices.

After returning back from the Camera UI the application behaves strangely. The GUI jumps back and forth and is almost unresponsive. Our camera code has been working fine for several years and has been heavy testet.

I sounds like the bugfix in the Adobe Air 17 Beta from March 24, 2015 should fix the problem:

* Stage alignment get distorted on returning back from Camera UI. (3946793)

But the problem is both in Air 17 (version 17.0.0.124) and Air 17 Beta - March 24, 2015.

TOPICS
Performance issues

Views

269

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Apr 10, 2015 0
Adobe Employee ,
Apr 10, 2015

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Thank you for the heads up.  I'm going to forward this thread to the engineers that worked on this bug (3946793).  It's possible that they'll want a new bug added along with sample code, but I'll get the ball rolling on our side first.

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Apr 10, 2015 0
Community Beginner ,
Apr 15, 2015

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Hi Chris

I hope things are progressing

I have also created a bug report on this issue.

This is a pretty important bug to us as we currently can not release our App. The last Air SDK that works for our App is too old to be accepted by Apple. (This makes our management a bit nervous...)

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Apr 15, 2015 0
Adobe Employee ,
Apr 15, 2015

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Hi,

Have you tried this with latest AIRSDK build. Can you test this with AIRSDK 17.0.0.144 ?

Download Adobe AIR SDK

-Tushar

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Apr 15, 2015 0
Community Beginner ,
Apr 15, 2015

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Vi have just downloaded and tried the latest AIRSDK 17.0.0.144 and the problem is still there.

We have recorded a video demonstrating the behavior:

Air 17 Camera bug on iOS - YouTube

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Apr 15, 2015 0
Adobe Employee ,
Apr 17, 2015

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Hi,

Thanks for the update. Can you tell us on which devices you are finding this faulty behavior. (also iOS version)

We have tried it locally, but couldn't reproduce it with new builds.

Below are the two videos I made regarding the same.

First one with AIRSDK 17.0.0.124

Dropbox - test_with_17_0_0_124.mp4

And other one with AIRSDK 17.0.0.144

Dropbox - test_with_17_0_0_144.mp4

Can you provide a sample project as well, with which you are able to reproduce it ?

-Tushar

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Apr 17, 2015 0
Community Beginner ,
Apr 22, 2015

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We have found a workaround. The bug is actually minor.

On iOS the Event.COMPLETE on the object returned from mediaPromise.open() is returned several times. By removing our eventlistener immidiately our code now runs fine on iOS.

Although it is a minor bug it would be good if you could remove it as the app can behave differently on iOS than in the simulator

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Apr 22, 2015 0