Highlighted

AIR 28: Unexpected crash on iOS.

Community Beginner ,
Mar 21, 2018

Copy link to clipboard

Copied

Hi, guys!

Our app is crashing on iOS.

We don't know how to reproduce the crash.

But it happens on user devices (crash reports in XCode).

It seems, the crash is happening inside Adobe Air code.

Are you aware about this issue?

Any tips to solve?

We are building against Air 28.

The app is called YoWindow.

Crash report from XCode Organizer.

Hardware Model:      iPad6,12

Process:             YoWindow [5032]

Path:                /private/var/containers/Bundle/Application/71418E33-9C62-4FBA-A162-7173E3EEB5C2/YoWindow.app/YoWindow

Identifier:          com.repkasoft.yowindow.ios

Version:             1.37.2 (1.37.1)

Code Type:           ARM-64 (Native)

Role:                Foreground

Parent Process:      launchd [1]

Coalition:           com.repkasoft.yowindow.ios [657]

Date/Time:           2018-03-20 10:43:37.7598 -0400

Launch Time:         2018-03-19 16:16:11.3474 -0400

OS Version:          iPhone OS 11.2.6 (15D100)

Baseband Version:    6.30.04

Report Version:      104

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000018

VM Region Info: 0x18 is not in any region.  Bytes before following region: 4364189672

      REGION TYPE                      START - END             [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL

      UNUSED SPACE AT START

--->

      __TEXT                 0000000104204000-0000000104208000 [   16K] r-x/r-x SM=COW  ...app/YoWindow]

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

Triggered by Thread:  0

Thread 0 name:

Thread 0 Crashed:

0   YoWindow                      0x00000001043c7f68 main + 788652

1   YoWindow                      0x00000001043c7f4c main + 788624

2   YoWindow                      0x0000000104217958 0x104204000 + 80216

3   QuartzCore                    0x000000018514964c CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 672 (CADisplay.mm:1987)

4   IOKit                          0x0000000181486098 IODispatchCalloutFromCFMessage + 392 (IOKitLib.c:1216)

5   CoreFoundation                0x00000001811a9090 __CFMachPortPerform + 188 (CFMachPort.c:689)

6   CoreFoundation                0x00000001811c3e00 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 56 (CFRunLoop.c:1998)

7   CoreFoundation                0x00000001811c3504 __CFRunLoopDoSource1 + 440 (CFRunLoop.c:2135)

8   CoreFoundation                0x00000001811c0fd8 __CFRunLoopRun + 2196 (CFRunLoop.c:3150)

9   CoreFoundation                0x00000001810e0c58 CFRunLoopRunSpecific + 436 (CFRunLoop.c:3245)

10  GraphicsServices              0x0000000182f8cf84 GSEventRunModal + 100 (GSEvent.c:2245)

11  UIKit                          0x000000018a8395c4 UIApplicationMain + 236 (UIApplication.m:3956)

12  YoWindow                      0x0000000104307710 main + 84

13  libdyld.dylib                  0x0000000180c0056c start + 4

TOPICS
Performance issues

Views

1.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

AIR 28: Unexpected crash on iOS.

Community Beginner ,
Mar 21, 2018

Copy link to clipboard

Copied

Hi, guys!

Our app is crashing on iOS.

We don't know how to reproduce the crash.

But it happens on user devices (crash reports in XCode).

It seems, the crash is happening inside Adobe Air code.

Are you aware about this issue?

Any tips to solve?

We are building against Air 28.

The app is called YoWindow.

Crash report from XCode Organizer.

Hardware Model:      iPad6,12

Process:             YoWindow [5032]

Path:                /private/var/containers/Bundle/Application/71418E33-9C62-4FBA-A162-7173E3EEB5C2/YoWindow.app/YoWindow

Identifier:          com.repkasoft.yowindow.ios

Version:             1.37.2 (1.37.1)

Code Type:           ARM-64 (Native)

Role:                Foreground

Parent Process:      launchd [1]

Coalition:           com.repkasoft.yowindow.ios [657]

Date/Time:           2018-03-20 10:43:37.7598 -0400

Launch Time:         2018-03-19 16:16:11.3474 -0400

OS Version:          iPhone OS 11.2.6 (15D100)

Baseband Version:    6.30.04

Report Version:      104

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000018

VM Region Info: 0x18 is not in any region.  Bytes before following region: 4364189672

      REGION TYPE                      START - END             [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL

      UNUSED SPACE AT START

--->

      __TEXT                 0000000104204000-0000000104208000 [   16K] r-x/r-x SM=COW  ...app/YoWindow]

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

Triggered by Thread:  0

Thread 0 name:

Thread 0 Crashed:

0   YoWindow                      0x00000001043c7f68 main + 788652

1   YoWindow                      0x00000001043c7f4c main + 788624

2   YoWindow                      0x0000000104217958 0x104204000 + 80216

3   QuartzCore                    0x000000018514964c CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 672 (CADisplay.mm:1987)

4   IOKit                          0x0000000181486098 IODispatchCalloutFromCFMessage + 392 (IOKitLib.c:1216)

5   CoreFoundation                0x00000001811a9090 __CFMachPortPerform + 188 (CFMachPort.c:689)

6   CoreFoundation                0x00000001811c3e00 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 56 (CFRunLoop.c:1998)

7   CoreFoundation                0x00000001811c3504 __CFRunLoopDoSource1 + 440 (CFRunLoop.c:2135)

8   CoreFoundation                0x00000001811c0fd8 __CFRunLoopRun + 2196 (CFRunLoop.c:3150)

9   CoreFoundation                0x00000001810e0c58 CFRunLoopRunSpecific + 436 (CFRunLoop.c:3245)

10  GraphicsServices              0x0000000182f8cf84 GSEventRunModal + 100 (GSEvent.c:2245)

11  UIKit                          0x000000018a8395c4 UIApplicationMain + 236 (UIApplication.m:3956)

12  YoWindow                      0x0000000104307710 main + 84

13  libdyld.dylib                  0x0000000180c0056c start + 4

TOPICS
Performance issues

Views

1.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 21, 2018 0
Community Beginner ,
Apr 04, 2018

Copy link to clipboard

Copied

Any comments from Adobe or AIR development team?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 04, 2018 0
Adobe Employee ,
Apr 09, 2018

Copy link to clipboard

Copied

Hi,

Can you please provide a sample code where the crash is reproducible so that we can investigate further.

Thanks,

Pravishti | Adobe AIR Engineering

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 09, 2018 0
par12812 LATEST
Community Beginner ,
Apr 10, 2018

Copy link to clipboard

Copied

Hi, Pravishti!

Let me quote my post.

"Our app is crashing on iOS.

We don't know how to reproduce the crash.

But it happens on user devices (crash reports in XCode)."

We cannot provide a sample code reproducing the crash.

The app is large.

There's no clue where this crash is happening.

Can you please confirm that the stack trace is originating from AIR?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 10, 2018 0