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AIR 3.7.0.166 Sound Bug Crash APP without error

Community Beginner ,
Apr 12, 2013

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Hello guys,

The last Adobe Air Mobile update gaves me a lot of head ake!

Im developing a multimidia APP, and since AIR was updated in my device, no more sounds is playing in the application.

It just crashes withou any error in Debug mode, and restarts. When i call Sound.play media function in any ocasion, it happens.

It seams that there is a REALLY BIG CONFLICT with the new AIR and Sound.play.

My references:

Im developing in Flash Builder 4.6, running Adobe AIR 3.7.0.166

on a Motorola Atrix MB860

with Android 2.2.2

To reproduce the bug just install any AIR APP with music controls, like this: http://coenraets.org/blog/air-for-android-samples/voice-notes-for-android/

APK: http://coenraets.org/android/VoiceNotes/VoiceNotes.apk   with the 3.7.0.166 version of AIR, and try to reproduce the sound.

That application was running ok until the update. There is an textflow bug too, witch import only underline <u> and link <a> tag (no more bold <b> and italic <i>) from HTML, but compared to the sound crash this is nothing.

I insist that all this was running OK since the last update (i even run an backup version cause i think i was making any script error).

I´m looking hopelessly the LAST version before that last one so i can continue developing my application. With this error i canot do anything!!!!

If someone can help me where i can find it, id appreciate a lot!

Thanks

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AIR 3.7.0.166 Sound Bug Crash APP without error

Community Beginner ,
Apr 12, 2013

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Hello guys,

The last Adobe Air Mobile update gaves me a lot of head ake!

Im developing a multimidia APP, and since AIR was updated in my device, no more sounds is playing in the application.

It just crashes withou any error in Debug mode, and restarts. When i call Sound.play media function in any ocasion, it happens.

It seams that there is a REALLY BIG CONFLICT with the new AIR and Sound.play.

My references:

Im developing in Flash Builder 4.6, running Adobe AIR 3.7.0.166

on a Motorola Atrix MB860

with Android 2.2.2

To reproduce the bug just install any AIR APP with music controls, like this: http://coenraets.org/blog/air-for-android-samples/voice-notes-for-android/

APK: http://coenraets.org/android/VoiceNotes/VoiceNotes.apk   with the 3.7.0.166 version of AIR, and try to reproduce the sound.

That application was running ok until the update. There is an textflow bug too, witch import only underline <u> and link <a> tag (no more bold <b> and italic <i>) from HTML, but compared to the sound crash this is nothing.

I insist that all this was running OK since the last update (i even run an backup version cause i think i was making any script error).

I´m looking hopelessly the LAST version before that last one so i can continue developing my application. With this error i canot do anything!!!!

If someone can help me where i can find it, id appreciate a lot!

Thanks

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Community Beginner ,
Apr 12, 2013

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I found AIR 3.6 here: http://labsdownload.adobe.com/pub/labs/flashruntimes/air/air3-6_android.apk

Installed, and everything works again!!!

100 kgs went out of my shoulders now... but, i wish Adobe fix that, cause no one will have AIR 3.6.

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Adobe Employee ,
Apr 13, 2013

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Hi,

Thank you for your issue report. I  tried with LG optimus v2.3.4 but the VoiceNote.apk is working fine runnng with Adobe AIR 3.7.0.166.
If possible, could you please try with some other device with same android version or different and see if it is reproducible for other device as well or it is device specific. This would help us to investigate the problem.

Regards,

Nimit

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Community Beginner ,
Apr 14, 2013

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Hello Nimit,

In that case what should i do?

Will Adobe debug that error or something like that?

Thanks

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Adobe Employee ,
Apr 15, 2013

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Hi,

We are able to reproduce the issue but it looks to be Android v2.2.x specific, we're investigating the issue. The bug number for your refernece is https://bugbase.adobe.com/index.cfm?event=bug&id=3542336

Thanks for reporting.

-Nimit

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Explorer ,
Apr 15, 2013

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I am having the same issue, although cant find the bug opened on the bug base. can you please post the link so i can comment on it?

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Adobe Employee ,
Apr 15, 2013

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Hi Lorenzo,

The bug number for your reference is https://bugbase.adobe.com/index.cfm?event=bug&id=3542336.

Thanks,

Nimit

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Adobe Employee ,
Apr 16, 2013

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Hello karkara,

Could you please attach a sample application or a code snippet at https://bugbase.adobe.com/index.cfm?event=bug&id=3542336 to reproduce the issue. It'll surely help us in our investigations.

Regards,

Nimit

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Explorer ,
Apr 16, 2013

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Nimit, it is extremely easy to reproduce the issue.

Use an Android phone with Froyo (2.2)

var sound:Sound = new MyEmbeddedSoundClass();

sound.play();

Crash.

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Adobe Community Professional ,
Apr 16, 2013

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The AIR 3.7 requirements page says that you need Android 2.3 or later. Will crashes under 2.2 be likely to get fixed?

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Adobe Employee ,
Apr 17, 2013

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Hi Colin,

That'll depend on the investigations of the bug, at this moment we can't say anything. But yes, for Android - supported version is 2.3 and above.

-Pahup

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Explorer ,
May 15, 2013

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i have verified this also, the sound.play() issue crashes my app under 3.7 on the Nook Color. 3.6 works fine, 3.8 crashes as well. we would really love to keep supporting the nook and if this sound issue can be fixed quickly, we can get our app releases out on time

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Adobe Employee ,
May 28, 2013

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Please try out the latest build available at http://labs.adobe.com/downloads/air.html, we've fixed the  issue,  please let us know how it goes.

-Nimit

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New Here ,
May 29, 2013

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I verified this  sound.play() issue.  It crashes my app under the newest AIR SDK 3.8.590。

My phone is Haier i-710, with CPU SC8810. http://www.spreadtrum.com/en/products/basebands/view/sc8810

SC8810 maybe the most popular CPU in TD-SCDMA network at China.

Would please give me some advice?

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New Here ,
May 29, 2013

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Sound Layer in Timeline will also crashed the App when load the swf in my APP.

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Adobe Employee ,
May 29, 2013

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Could you please  try once with the below code

var mySound:Sound = new Sound(new URLRequest("asset/name.mp3"));
mySound.play();

-Nimit

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New Here ,
May 29, 2013

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05-29 19:59:00.896: I/DEBUG(3857): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***

05-29 19:59:00.896: I/DEBUG(3857): Build fingerprint: 'sprd/sprdroid_base/hsdroid:2.3.5/MocorDroid2.3.5/W12.20_P-17_20130107.155157:eng/test-keys'

05-29 19:59:00.896: I/DEBUG(3857): pid: 4130, tid: 4154  >>> air.com.baijie.learnhanzi <<<

05-29 19:59:00.896: I/DEBUG(3857): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000

05-29 19:59:00.896: I/DEBUG(3857):  r0 00000000  r1 afd46608  r2 00000000  r3 00000001

05-29 19:59:00.896: I/DEBUG(3857):  r4 83195a94  r5 00006d00  r6 00000000  r7 00000017

05-29 19:59:00.896: I/DEBUG(3857):  r8 2f8df18f  r9 00003120  10 00323dd0  fp 00008ae0

05-29 19:59:00.896: I/DEBUG(3857):  ip 00000000  sp 49995cc8  lr afd10e74  pc 8214b238  cpsr 60800030

05-29 19:59:00.896: I/DEBUG(3857):  d0  454545656372756f  d1  2e2e2e276a634b50

05-29 19:59:00.896: I/DEBUG(3857):  d2  203334312020203a  d3  6c20746f6e6e6163

05-29 19:59:00.896: I/DEBUG(3857):  d4  5f2720657461636f  d5  6f72646e61374e5a

05-29 19:59:00.896: I/DEBUG(3857):  d6  6f43584d4f386469  d7  6165724336636564

05-29 19:59:00.896: I/DEBUG(3857):  d8  0000000000000000  d9  3ff0000000000000

05-29 19:59:00.896: I/DEBUG(3857):  d10 0000000000000000  d11 0000000000000000

05-29 19:59:00.896: I/DEBUG(3857):  d12 0000000000000000  d13 0000000000000000

05-29 19:59:00.896: I/DEBUG(3857):  d14 0000000000000000  d15 0000000000000000

05-29 19:59:00.896: I/DEBUG(3857):  d16 5f534e4b52456574  d17 345f534e49707332

05-29 19:59:00.906: I/DEBUG(3857):  d18 52454545584d4f49  d19 534e495f31534e4b

05-29 19:59:00.906: I/DEBUG(3857):  d20 61446174654d385f  d21 4b52624545456174

05-29 19:59:00.906: I/DEBUG(3857):  d22 5f534e495f31534e  d23 53616964654d3131

05-29 19:59:00.906: I/DEBUG(3857):  d24 0000000000000000  d25 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857):  d26 0000000000000000  d27 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857):  d28 0000000000000000  d29 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857):  d30 0000000000000000  d31 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857):  scr 60000013

05-29 19:59:01.026: I/DEBUG(3857):          #00  pc 0014b238  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.046: I/DEBUG(3857):          #01  lr afd10e74  /system/lib/libc.so

05-29 19:59:01.046: I/DEBUG(3857): code around pc:

05-29 19:59:01.056: I/DEBUG(3857): 8214b218 4810bd10 68004478 490fe7fa 68094479

05-29 19:59:01.056: I/DEBUG(3857): 8214b228 b1604788 23014a0d 447a7023 47906812

05-29 19:59:01.056: I/DEBUG(3857): 8214b238 6b4b6801 4a0a4798 6010447a 4809e7e8

05-29 19:59:01.056: I/DEBUG(3857): 8214b248 68004478 bf00e7e4 0102ef30 0104a884

05-29 19:59:01.056: I/DEBUG(3857): 8214b258 0104a880 0104a878 01023cc8 01028ece

05-29 19:59:01.056: I/DEBUG(3857): code around lr:

05-29 19:59:01.056: I/DEBUG(3857): afd10e54 02800016 08bd87f0 e5964000 e5967000

05-29 19:59:01.056: I/DEBUG(3857): afd10e64 e2144903 1a00000e e5965000 ebffee45

05-29 19:59:01.056: I/DEBUG(3857): afd10e74 e2055a02 e3853001 e1500003 0a000006

05-29 19:59:01.056: I/DEBUG(3857): afd10e84 e5865000 e1a00006 e1a01005 e3a02001

05-29 19:59:01.056: I/DEBUG(3857): afd10e94 ebfffea8 e1a00004 e8bd87f0 e3a00000

05-29 19:59:01.056: I/DEBUG(3857): stack:

05-29 19:59:01.056: I/DEBUG(3857):     49995c88  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995c8c  826efaaf  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995c90  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995c94  8276c953  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995c98  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995c9c  82145e97  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995ca0  8316e000 

05-29 19:59:01.056: I/DEBUG(3857):     49995ca4  831a5e28 

05-29 19:59:01.056: I/DEBUG(3857):     49995ca8  0000000a 

05-29 19:59:01.056: I/DEBUG(3857):     49995cac  821d0869  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995cb0  83195a94 

05-29 19:59:01.056: I/DEBUG(3857):     49995cb4  00006d00 

05-29 19:59:01.056: I/DEBUG(3857):     49995cb8  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995cbc  00000017 

05-29 19:59:01.056: I/DEBUG(3857):     49995cc0  df002777 

05-29 19:59:01.056: I/DEBUG(3857):     49995cc4  e3a070ad 

05-29 19:59:01.056: I/DEBUG(3857): #00 49995cc8  00001000 

05-29 19:59:01.056: I/DEBUG(3857):     49995ccc  821d5cdd  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995cd0  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995cd4  8316e000 

05-29 19:59:01.056: I/DEBUG(3857):     49995cd8  00323dd0 

05-29 19:59:01.056: I/DEBUG(3857):     49995cdc  002b6b98 

05-29 19:59:01.056: I/DEBUG(3857):     49995ce0  82ded2d4  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995ce4  82ded320  /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857):     49995ce8  00325ba0 

05-29 19:59:01.056: I/DEBUG(3857):     49995cec  00009b98  /system/bin/app_process

05-29 19:59:01.056: I/DEBUG(3857):     49995cf0  00008124  /system/bin/app_process

05-29 19:59:01.056: I/DEBUG(3857):     49995cf4  00001074 

05-29 19:59:01.056: I/DEBUG(3857):     49995cf8  4278f500 

05-29 19:59:01.056: I/DEBUG(3857):     49995cfc  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995d00  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995d04  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995d08  00000000 

05-29 19:59:01.056: I/DEBUG(3857):     49995d0c  3ff00000 

SC8810, Android 2.3.5

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Adobe Employee ,
May 29, 2013

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Could you please share the sample application you are using to reproduce the crash.

-Nimit

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New Here ,
May 29, 2013

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https://www.dropbox.com/sh/0rpqrfetmfdm4j2/lL9TE_IaHj

Thanks for your response. The files in the folder are the .fla and code in my App.

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Adobe Employee ,
May 30, 2013

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I tried with your application and everything is working fine. Looks like it is specific to the device you are using. Could you please give a try on any other device.

-Nimit

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New Here ,
May 30, 2013

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Yes, you are right. It works fine on some phone with Qualcomm Chipsets.

But my question and report  are that it crashed on the phone which I specified, SC8810, Android 2.3.5. I also emphasized that it is one of the most popular chipsets in CMCC (China Mobile Communications Corporation) network.

I think it is a serious compatibility issue, please focus on it. Thanks.

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New Here ,
Jun 05, 2013

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Hi Guys

I have the same issue

Samsung i9003 android 2.2

So I cannot understand

Does Adobe support android lower than 2.3?

Does I need add opengl 2 es requiements to the android manifest?

Tech-specs said that 2.3 is mimum supported android http://www.adobe.com/products/air/tech-specs.html

Android

  • ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and AAC HW decoders
  • Android™ 2.3 and above
  • 256MB of RAM

But next link http://goo.gl/EikY1

"Note: The runtime requires a minimum SDK version greater than 8. You should ensure that the Manifest includes ."

And android:minSdkVersion="8" is a Android 2.2.x

http://developer.android.com/guide/topics/manifest/uses-sdk-element.html

And what about opengl 2ES?

Is it strong requirement? Do I need to add opengl 2 es request to the android manifest?

Thanks

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Adobe Employee ,
Jun 05, 2013

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Which AIR SDK version you are using? Could you please try out with latest build available at http://labs.adobe.com/downloads/air.html. Please let us know how it goes.

Regards,

Nimit

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New Here ,
Jun 05, 2013

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I used 3.7 sdk

on 3.6 all was ok

I will check bug with last build when it will possible

What about questions?

"

     Does Adobe support android lower than 2.3?

     Does I need add opengl 2 es requiements to the android manifest?
"

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