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AIR crashes on Windows 7 & 8 machines

New Here ,
Jun 17, 2015 Jun 17, 2015

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Hi,

We have created AIR application which includes games. We have noticed that it crashes on Windows 7 & 8 machines after 24 hours. Please review the attached screenshot and provide me your guidance in order to fix this issue.

Regards,

Shankar

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Performance issues

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Adobe Employee ,
Jun 18, 2015 Jun 18, 2015

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Hi

It seems, the screenshot was not uploaded.

Please check this link if you face any problem in uploading the screenshot.

Also please provide below items:

OS : 32bit/64bit

AIR version

Sample Application

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Advocate ,
Jun 19, 2015 Jun 19, 2015

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After 24 hours? Looks like it's about casino games. Firstly you must try to use Adobe Scout for determination it's memory issue or not.

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