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Air installation issue

New Here ,
Jan 31, 2020

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Hi, first time posting here, dunno if it's the right place, but I'm having problems installing the latest version of Air on my PC.

 

When installing it says (in Italian): "Si è verificato un errore durante l'installazione di Adobe AIR. È possibile che non siate stati autorizzati dall'amministratore a eseguire l'installazione. Contattate l'amministratore." It means I don't have admin privileges but I am the administrator and only user of this PC, and I tried running the installer in compatibility mode with various Windows versions and as administrator, still nothing.


I went in the User folder to fetch the installation log, here it is, hope it helps:

[2020-01-31:12:57:49] Runtime Installer begin with version 32.0.0.125 on Windows 10 x86
[2020-01-31:12:57:49] Commandline is:
[2020-01-31:12:57:49] No installed runtime detected
[2020-01-31:12:57:51] Relaunching with elevation
[2020-01-31:12:57:51] Launching subprocess with commandline c:\users\loren\appdata\local\temp\aircea2.tmp\adobe air installer.exe -ei
[2020-01-31:12:57:51] Elevated install failed: returned error code -1
[2020-01-31:12:57:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2020-01-31:12:57:53] Runtime Installer end with exit code 7

 

I searched many posts here and on google but none helped me. I run a freshly formatted Windows 10 version 1909, 64 bits. No previous installation of Adobe Air. 

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Air installation issue

New Here ,
Jan 31, 2020

Copy link to clipboard

Copied

Hi, first time posting here, dunno if it's the right place, but I'm having problems installing the latest version of Air on my PC.

 

When installing it says (in Italian): "Si è verificato un errore durante l'installazione di Adobe AIR. È possibile che non siate stati autorizzati dall'amministratore a eseguire l'installazione. Contattate l'amministratore." It means I don't have admin privileges but I am the administrator and only user of this PC, and I tried running the installer in compatibility mode with various Windows versions and as administrator, still nothing.


I went in the User folder to fetch the installation log, here it is, hope it helps:

[2020-01-31:12:57:49] Runtime Installer begin with version 32.0.0.125 on Windows 10 x86
[2020-01-31:12:57:49] Commandline is:
[2020-01-31:12:57:49] No installed runtime detected
[2020-01-31:12:57:51] Relaunching with elevation
[2020-01-31:12:57:51] Launching subprocess with commandline c:\users\loren\appdata\local\temp\aircea2.tmp\adobe air installer.exe -ei
[2020-01-31:12:57:51] Elevated install failed: returned error code -1
[2020-01-31:12:57:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2020-01-31:12:57:53] Runtime Installer end with exit code 7

 

I searched many posts here and on google but none helped me. I run a freshly formatted Windows 10 version 1909, 64 bits. No previous installation of Adobe Air. 

TOPICS
Installation

Views

133

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 31, 2020 0

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