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Air Installation Problem

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May 27, 2014

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I went to install Air for an application that required it.  I downloaded Air from Adobe website and ran the install file.  At the end of the installation, I received notification of Adobe Air Installer Stopped Working, Updater.exe stopped working.


I uninstalled and tried to reinstall a couple of times, even running as admin but same issue keeps popping up.

Attaching the install log for more info.  Any help or guidance is appreciated.

[2014-05-27:09:32:43] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:32:43] Commandline is:

[2014-05-27:09:32:43] No installed runtime detected

[2014-05-27:09:32:46] Runtime Installer end with exit code 6

[2014-05-27:09:32:52] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:32:52] Commandline is:

[2014-05-27:09:32:52] No installed runtime detected

[2014-05-27:09:32:55] Relaunching with elevation

[2014-05-27:09:32:55] Launching subprocess with commandline c:\users\hsolo\appdata\local\temp\air88ce.tmp\adobe air installer.exe -ei

[2014-05-27:09:32:55] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:32:55] Commandline is: -stdio \\.\pipe\AIR_4144_0 -ei

[2014-05-27:09:32:55] No installed runtime detected

[2014-05-27:09:32:55] Starting silent runtime install. Installing runtime version 13.0.0.111

[2014-05-27:09:32:55] Installing msi at c:\users\hsolo\appdata\local\temp\air88ce.tmp\setup.msi with guid {0A3925EA-5B0E-401B-A189-7419149747B2}

[2014-05-27:09:32:56] Runtime Installer end with exit code 0

[2014-05-27:09:33:40] Elevated install completed

[2014-05-27:09:33:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-05-27:09:33:47] Runtime Installer end with exit code 0

[2014-05-27:09:33:47] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:33:47] Commandline is: -installupdatecheck

[2014-05-27:09:33:47] Installed runtime (13.0.0.111) located at c:\Program Files\Common Files\Adobe AIR

[2014-05-27:09:33:48] Performing pingback request

[2014-05-27:09:33:48] Pingback request completed with HTTP status 200

[2014-05-27:09:33:48] Starting runtime background update check

[2014-05-27:09:33:48] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/13.0.0.111/update

[2014-05-27:09:33:48] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/13.0.0.111/update to C:\Users\hsolo\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-05-27:09:33:49] Runtime update not available

[2014-05-27:09:33:49] Unpackaging cancelled

[2014-05-27:09:33:49] Runtime Installer end with exit code 0

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Air Installation Problem

New Here ,
May 27, 2014

Copy link to clipboard

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I went to install Air for an application that required it.  I downloaded Air from Adobe website and ran the install file.  At the end of the installation, I received notification of Adobe Air Installer Stopped Working, Updater.exe stopped working.


I uninstalled and tried to reinstall a couple of times, even running as admin but same issue keeps popping up.

Attaching the install log for more info.  Any help or guidance is appreciated.

[2014-05-27:09:32:43] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:32:43] Commandline is:

[2014-05-27:09:32:43] No installed runtime detected

[2014-05-27:09:32:46] Runtime Installer end with exit code 6

[2014-05-27:09:32:52] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:32:52] Commandline is:

[2014-05-27:09:32:52] No installed runtime detected

[2014-05-27:09:32:55] Relaunching with elevation

[2014-05-27:09:32:55] Launching subprocess with commandline c:\users\hsolo\appdata\local\temp\air88ce.tmp\adobe air installer.exe -ei

[2014-05-27:09:32:55] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:32:55] Commandline is: -stdio \\.\pipe\AIR_4144_0 -ei

[2014-05-27:09:32:55] No installed runtime detected

[2014-05-27:09:32:55] Starting silent runtime install. Installing runtime version 13.0.0.111

[2014-05-27:09:32:55] Installing msi at c:\users\hsolo\appdata\local\temp\air88ce.tmp\setup.msi with guid {0A3925EA-5B0E-401B-A189-7419149747B2}

[2014-05-27:09:32:56] Runtime Installer end with exit code 0

[2014-05-27:09:33:40] Elevated install completed

[2014-05-27:09:33:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2014-05-27:09:33:47] Runtime Installer end with exit code 0

[2014-05-27:09:33:47] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-05-27:09:33:47] Commandline is: -installupdatecheck

[2014-05-27:09:33:47] Installed runtime (13.0.0.111) located at c:\Program Files\Common Files\Adobe AIR

[2014-05-27:09:33:48] Performing pingback request

[2014-05-27:09:33:48] Pingback request completed with HTTP status 200

[2014-05-27:09:33:48] Starting runtime background update check

[2014-05-27:09:33:48] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/13.0.0.111/update

[2014-05-27:09:33:48] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/13.0.0.111/update to C:\Users\hsolo\AppData\Roaming\Adobe\AIR\Updater\Background

[2014-05-27:09:33:49] Runtime update not available

[2014-05-27:09:33:49] Unpackaging cancelled

[2014-05-27:09:33:49] Runtime Installer end with exit code 0

TOPICS
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May 27, 2014 0

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