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Air unable to install to iOS11 devices via ADT (Windows)

Explorer ,
Sep 26, 2017

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Hi all,

So there is an issue in that Adobe Air is currently unable to install an IPA directly to an iOS 11 device connected via USB on Windows (I am installing via ADT using the command prompt). iOS 10 and lower devices work fine, but iOS 11 throws an "Unable to enumerate devices" error.

This appears to be a known issue (see Adobe Air release notes: https://helpx.adobe.com/flash-player/release-note/fp_27_air_27_release_notes.html … - this final known issue for Air)

To make matters worse, I made the additional error today of updating iTunes to the latest version (the one where they have removed app support from it) and now all of our iOS 10 devices no longer install builds via the method described above.

So our Windows based developers are now in a bind in that we can't immediately deploy & test directly to iOS without having to go through a process of uploading to a service such as HockeyApp, and downloading/installing from the target device. Unfortunately this is not a feasible option.

If anyone has a workaround for this issue, we would be very grateful.

Cheers,

Ben.

Hi,

This issue is known to us and we are working on same. Please expect a fix soon for this issue.

Thanks,

Ankit | Adobe AIR Engineering

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Air unable to install to iOS11 devices via ADT (Windows)

Explorer ,
Sep 26, 2017

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Hi all,

So there is an issue in that Adobe Air is currently unable to install an IPA directly to an iOS 11 device connected via USB on Windows (I am installing via ADT using the command prompt). iOS 10 and lower devices work fine, but iOS 11 throws an "Unable to enumerate devices" error.

This appears to be a known issue (see Adobe Air release notes: https://helpx.adobe.com/flash-player/release-note/fp_27_air_27_release_notes.html … - this final known issue for Air)

To make matters worse, I made the additional error today of updating iTunes to the latest version (the one where they have removed app support from it) and now all of our iOS 10 devices no longer install builds via the method described above.

So our Windows based developers are now in a bind in that we can't immediately deploy & test directly to iOS without having to go through a process of uploading to a service such as HockeyApp, and downloading/installing from the target device. Unfortunately this is not a feasible option.

If anyone has a workaround for this issue, we would be very grateful.

Cheers,

Ben.

Hi,

This issue is known to us and we are working on same. Please expect a fix soon for this issue.

Thanks,

Ankit | Adobe AIR Engineering

TOPICS
Performance issues

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3.7K

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Sep 26, 2017 0
Engaged ,
Sep 27, 2017

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Already suggested it in another thread, but this solution should work: iFunbox | the File and App Management Tool for iPhone, iPad & iPod Touch.

ADT has been acting strangely since a long time for me (i.e. not being able to install over an already existing app on the device), so I use iFunBox, which proved to be more reliable.

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Sep 27, 2017 0
Explorer ,
Sep 27, 2017

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I've had no issues with ADT installing direct to a device via USB until iOS 11 came along.

On a further note, I tested iFunbox yesterday and found that it works fine with iTunes 12.6 (downgraded back from 12.7) and iOS 10 devices. iOS 11 devices however still fail to install IPA's via USB irrespective of the method utilised.

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Sep 27, 2017 0
Engaged ,
Sep 27, 2017

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Just tested iFunBox with the iTunes 12.6 / iOS 11 combo, and it worked fine here.

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Sep 27, 2017 0
Explorer ,
Sep 28, 2017

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Interesting. I might have to test from an alternative Windows machine to be sure. But on the machine I tried it on, iFunbox when installing to an iOS 11 device completed the install and responded with no error message, however in checking the device the app was no where to be found so I assumed the install failed silently.

In any case, an Adobe rep contacted me and they say that they may have a fix in place on a prerelease version of Air. Fingers crossed as our dev workflow prior to these issues was pretty seamless.

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Sep 28, 2017 0
Explorer ,
Sep 28, 2017

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Ok So I am updating to the newest version now of Adobe Animate. but I found a temporary fix which doesn't require ADT. Just export you app as is. Then import into iTunes and then sync!

"Works on my machine™"

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Sep 28, 2017 0
Explorer ,
Oct 02, 2017

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i had same problem

adt gives errors sometimes PackageExtractionFailed sometimes APIInternalError it appears only on devices with ios11

it is totally bug in adt and not fixed on lates air sdk 27

until adobe fixes it i am using diawi.com.

If someone has an alternative solution to install app via usb via command line interface like adt (no manual sync import stuff like itunes,ibox and other tools does) that would be huge timesaver.

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Oct 02, 2017 0
Adobe Employee ,
Oct 04, 2017

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Hi,

This issue is known to us and we are working on same. Please expect a fix soon for this issue.

Thanks,

Ankit | Adobe AIR Engineering

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Oct 04, 2017 0
Explorer ,
Oct 10, 2017

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Hope it won't take long time to fix such simple issue for such a big company like Adobe.

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Oct 10, 2017 0
Explorer ,
Oct 10, 2017

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I can confirm (happily) that Air SDK v27.0.0.132 has fixed this issue. Thank you guys!

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Oct 10, 2017 1
Engaged ,
Oct 11, 2017

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I wish I could say the same, but I encounter some issues on Windows 10 (iTunes 12.6). Same behavior on iPhone 4S with iOS 10.3 and iPhone 6 with iOS 11.01.

If I use the following command:

call adt -installApp -platform ios -package application.ipa

It works the first time, but following calls do nothing. Even if I uninstall the app on the device, the following calls won't even install the app again. I have to unplug and replug the device for ADT to work again, every time.

I tried using the -device argument too, but it doesn't improve things. Do I have to update to iTunes 12.7?

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Oct 11, 2017 0
Guru ,
Oct 12, 2017

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FYI It does not seem to work for me either with v27.0.0.132.

I also tried updating to itunes 12.7 and still could not debug from Intellij like I normally do on an ios11 ipod. It does however continue to work on an ios10 device (ipad). I don't use iFunBox but I do use iTools and that does not help here either.

Additional info edit: I am using Air for Flex (on top of apache flex 4.16)

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Oct 12, 2017 1
Adobe Employee ,
Oct 13, 2017

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We have verified the issue at our end and with latest AIR SDK on windows and everything is working as expected.

Could you please retry it.

Thanks,

Ankit | Adobe AIR Engineering

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Oct 13, 2017 0
New Here ,
Oct 13, 2017

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Sadly no its not fixed. I have tried your latest air 27 beta, fresh, on 3 different windows computers, with itunes reinstalled and installed fresh, with 3 different lighting cables, with ios 10 and 11. Using sdk and compiler versions from Download Adobe AIR 27 Beta - Adobe Labs with flash builder 4.7

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Oct 13, 2017 0
Engaged ,
Oct 15, 2017

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Installing iTunes 12.7 improved things on my side. Now, if I plug an iPhone and use the ADT to install an IPA immediately after, it works most of the time. It's easy to check, because when it works, the icon on the device dims for 2 seconds while the app is installed. But after a few installs, it doesn't work any longer: the icon doesn't dim, and if the app is already running, it doesn't quit to be replaced by the new IPA.

ADT doesn't display any message though, it just fails silently.

If I unplug and replug the USB cable, ADT can work again for a while. But all this is pretty erratic. I even checked my USB power settings in Windows, to see if the issue was due to some kind of power saving feature. But no luck with that either. iFunBox, on the other hand, works all the time and is very robust.

I really can't see what would make it fail on my PC, while it works on others. Are there any drivers I should check?

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Oct 15, 2017 0
Explorer ,
Oct 15, 2017

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Aah yes, the Windows ADT installation failing silently issue has been prevalent going back quite a few versions of Air. Not sure if it is a bug that has been reported previously but I have experienced this issue for the last few years. But as you said, a simple reconnection of the USB cable in to the device usually gets me around it so I don't view it as a critical issue.

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Oct 15, 2017 0
Explorer ,
Oct 15, 2017

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Mark, have you tried the production release version (not the Beta version) of Air 27? I haven't tested the beta build, but the prod release version works for me just fine.

Download Adobe AIR SDK & Compiler

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Oct 15, 2017 0
Engaged ,
Oct 15, 2017

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Well, I personally find this rather painful. When you keep updating an app on a device, you're never sure you are testing the latest build since it fails silently. To be sure, you have to stare at the device screen to check if the app icon dims for a second or two, which is pretty annoying. At least, if ADT was showing an error, it would be possible to unplug/replug quickly.

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Oct 15, 2017 0
Explorer ,
Oct 15, 2017

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the problem has fixed wlth atest air sdk release 27.0.0.132 build also try to update itunes

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Oct 15, 2017 0
Engaged ,
Oct 15, 2017

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What I'm reporting is with latest AIR SDK (132) and iTunes version (12.7).

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Oct 15, 2017 0
Adobe Employee ,
Oct 15, 2017

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Hi Developers,

The unplug/replug issue is known to us and it has started happening recently. We are investigating this issue at our end.

Thanks,

Ankit | Adobe AIR Engineering

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Oct 15, 2017 0
Guru ,
Oct 18, 2017

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I have tried this a number of times now, both from intellij and directly from command line. It is still not working for me (with .132 build). Command line is a silent fail. If I try to install the ipa with something like itools4, I see 'apiinternalerror'. I will have to come back to this and try again to figure it out later...

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Oct 18, 2017 0