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Amazon Fire Camera broken

New Here ,
Jan 22, 2018

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Have only just today tested the camera on the Amazon Kindle Fire 7" and It cannot access the back camera, and when accessing the front camera I get a messed up image with blue and green pixellated lines streaked across 4-5 squashed and skewed instances of the camera merged together 😮

Needless to say the same .apk runs fine on the other 5 android devices we're using.

Any clues ? 

Many thanks for keeping the forums & sdk running in the meantime x

-Jerry

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Amazon Fire Camera broken

New Here ,
Jan 22, 2018

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Have only just today tested the camera on the Amazon Kindle Fire 7" and It cannot access the back camera, and when accessing the front camera I get a messed up image with blue and green pixellated lines streaked across 4-5 squashed and skewed instances of the camera merged together 😮

Needless to say the same .apk runs fine on the other 5 android devices we're using.

Any clues ? 

Many thanks for keeping the forums & sdk running in the meantime x

-Jerry

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192

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Jan 22, 2018 0
New Here ,
Jan 25, 2018

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Bump ! - have been talking to other folk about this and they're all drawing blanks.

What's up with the camera folks ? Is no-one using the camera function on Amazon devices ? - or are most people just happy building for google play ?

ok cheers for any help anyone can offer x

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Jan 25, 2018 0
IGZN LATEST
Participant ,
Jan 26, 2018

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I don't think it's something you can fix using ActionScript. Maybe try forcing a camera mode manually on that specific device, but how do you know your app is on Fire7, right?

I think the best thing you can do is to file a bug report, then wait for a fix from Adobe. In the meantime you can disable the publishing for the device (or chipset) in Google Play Console to make sure you won't get bad reviews

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Jan 26, 2018 0