An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

[DHOHara]

An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator....

[Guest]

This is the message I get when I try to update my Adobe Air. 

[Guest]

PLEASE NOTE:  I AM THE ADMINISTRATOR AND OWNER OF THIS COMPUTER.  AS PER THE PICTURE ABOVE.

[ridhij42083560]

Hi,

What OS are you using currently? If you are using any Windows other than Win 10 please use https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions tool and see if it resolves your issues. If you are on Windows 10  go to "Control Panel\All Control Panel Items\Troubleshooting\All Categories" and run the Program Compatibility troubleshooter and select Adobe AIR there.

Let us know if you still see some issue.

Thanks!

[Guest]

For starters, I am using Windows 7. 

Secondly Please note the following from the link you gave me (Copy and Paste):

How to use Microsoft easy fix solutions

• Email
• Print

Summary

This article provides information about Microsoft easy fix solutions and how to use them to resolve software issues. “Microsoft easy fix” was previously known as “Microsoft Fix it.” The article also contains information about the end of support notification for legacy Fix it solutions.

End of support notification for Fix it

If you are redirected to this article when you click the Download button of a “Fix it” solution in a Microsoft Knowledge Base article, this means that the solution has been retired and is no longer supported. We recommend that you use one of the following diagnostics to resolve your software issues.

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IN SHORT, your link doesn't help me at all.  Can we try again?   Thanks!   Dan Schrock

[janderson611]

I'm getting this same error on a mac. I am the administrator of the computer, so I do not understand the error or how to get around it.

Thanks