Copy link to clipboard
Copied
Our application started to crash since the upgrade was release for AIR 15. The following is the dump from the event log:
Faulting application name: LEED Desk Prd.exe, version: 0.0.0.0, time stamp: 0x52acef88
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x20000006
Faulting process id: 0x1c4c
Faulting application start time: 0x01cfd66c0e8781ec
Faulting application path: C:\Program Files (x86)\LEED Desk Prd\LEED Desk Prd.exe
Faulting module path: unknown
Report Id: 19d36208-4260-11e4-bf6c-5c514fe8b5bf
Downgrading AIR back to version 14 seems to solve the problem. Any suggestions?
Copy link to clipboard
Copied
Could you please open a new bug report on this over at bugbase.adobe.com? When adding the bug, please include sample code or your application so we can quickly test this out internally. If you'd like to keep this private, feel free to email the attachment to me directly (ccampbel@adobe.com). It would also be great if we could get a .dmp file from this crash.
Once added, please post or email me the bug number and I'll start the investigation internally.
Thanks,
Chris
Copy link to clipboard
Copied
Hi Prateek,
Our app is experiencing a similar crash with AIR 15 (on OS X, and Windows XP / Windows 7) - the crash did not occur with AIR 14 and lower.
Here's a link to the bug I created for this (I see another user voted for it also):
I've been trying to find a work around but I'm not able to reproduce the crash in the IDE. Please let me know if you have any ideas on how to debug this in the IDE and I'd be more than happy to help.