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black screen (on iPad device) and blank white screen (on iPhone device)

Explorer ,
Feb 03, 2016

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What is the problem?

I publish app (Air SDK version 20.0.0.233, compiled in Flash CC) in Itunes Connect and I get message:

---------------------------------------------------

We discovered one or more bugs in your app when reviewed on iPad and iPhone running iOS 9.2.1 on both Wi-Fi and cellular networks.

Specifically, we were still not able to use the app, blank black screen (on iPad device) and blank white screen (on iPhone device) are shown indefinitely after launching the app.

Next Steps

Please run your app on a device to identify the issue(s), then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in the Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue(s). For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue(s).

Resources

If you have difficulty reproducing a reported issue, please try testing the workflow described in Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions.

If you have code-level questions after utilizing the above resources, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:

- complete details of your rejection issue(s)

- screenshots

- steps to reproduce the issue(s)

- symbolicated crash logs - if your issue results in a crash log

-------------------------------------------

Compiling on Mac OS solve the problem

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Development

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black screen (on iPad device) and blank white screen (on iPhone device)

Explorer ,
Feb 03, 2016

Copy link to clipboard

Copied

What is the problem?

I publish app (Air SDK version 20.0.0.233, compiled in Flash CC) in Itunes Connect and I get message:

---------------------------------------------------

We discovered one or more bugs in your app when reviewed on iPad and iPhone running iOS 9.2.1 on both Wi-Fi and cellular networks.

Specifically, we were still not able to use the app, blank black screen (on iPad device) and blank white screen (on iPhone device) are shown indefinitely after launching the app.

Next Steps

Please run your app on a device to identify the issue(s), then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in the Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue(s). For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue(s).

Resources

If you have difficulty reproducing a reported issue, please try testing the workflow described in Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions.

If you have code-level questions after utilizing the above resources, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:

- complete details of your rejection issue(s)

- screenshots

- steps to reproduce the issue(s)

- symbolicated crash logs - if your issue results in a crash log

-------------------------------------------

Compiling on Mac OS solve the problem

TOPICS
Development

Views

351

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 03, 2016 0
Explorer ,
Mar 10, 2016

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Compiling on Mac OS solve the problem

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Mar 10, 2016 0