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Bugbase down?

Explorer ,
Jun 16, 2015

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Hi there,

I can't reach the bugbase since yesterday:

The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request

You have attempted to dereference a scalar variable of type class java.lang.String as a structure with members.

Resources:
  • Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
  • Check the ColdFusion documentation to verify that you are using the correct syntax.
  • Search the Knowledge Base to find a solution to your problem.
Browser  Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.124 Safari/537.36
Remote Address  10.5.14.7
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Date/Time  17-Jun-15 04:56 AM

Any ideas?

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Performance issues

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Bugbase down?

Explorer ,
Jun 16, 2015

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Hi there,

I can't reach the bugbase since yesterday:

The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request

You have attempted to dereference a scalar variable of type class java.lang.String as a structure with members.

Resources:
  • Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
  • Check the ColdFusion documentation to verify that you are using the correct syntax.
  • Search the Knowledge Base to find a solution to your problem.
Browser  Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.124 Safari/537.36
Remote Address  10.5.14.7
Referrer 
Date/Time  17-Jun-15 04:56 AM

Any ideas?

TOPICS
Performance issues

Views

487

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Jun 16, 2015 0
Explorer ,
Jun 16, 2015

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Tested this with Chrome and Firefox.

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Jun 16, 2015 0
Adobe Employee ,
Jun 16, 2015

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We noticed this earlier today too.  We've reached out to the bugbase team and they are working to resolve it asap.

Thanks and sorry for the delays.  If there's an existing bug that you'd like to get status on (and you have the bug number), please let me know and I'll look it up.

Chris

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Jun 16, 2015 0
Explorer ,
Jul 20, 2015

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I tried to enter a bug today but the bug report form always yields a captcha code error. I cannot update the captcha field either (request generation of a new code). IE10.

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Jul 20, 2015 0
Adobe Employee ,
Jul 20, 2015

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Could you please try out with compatibility mode turned off on IE? Also, we heard back from bugbase team that Chrome and FF should be rendering everything correctly, could you please share screenshots?

Thanks

-Pahup

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Jul 20, 2015 0
Explorer ,
Jul 22, 2015

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Thanks as it turned out this is an issue with IE only, in Firefox the form works correctly.

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Jul 22, 2015 0
Pahup LATEST
Adobe Employee ,
Jul 22, 2015

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Great, thanks for the confirmation.

-Pahup

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Jul 22, 2015 0