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Can't install Adobe Air 30.0.0.107 and above versions on Windows Server 2008 Server Editions

New Here ,
Dec 27, 2018

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Team,

We have some partners who are using Adobe Air on Windows Server 2008 Editions which are getting failed while updating it to latest version. When we try to update,  it gets failed with error "The procedure entry point RaiseFailFastException could not be located in the dynamic link library KERNEL32.dll." The last version which was successfully updated on the server is Version 29.0.0.112.

By further digging in the issue, we have found "RaiseFailFastException" function included in "kernel32.dll" is not supported on Windows Server 2008 Edition. This is  supported on  Windows 7 & Windows Server 2008 R2 and above OS version (RaiseFailFastException function (Windows)).

For Adobe Air version 29.0.0.112 and below, this issue has not been observed and is getting installed and updated on Windows Server 2008 Editions without any error.

It seems that something has changed since from version 30.0.0.107 and above version, which is looking for "RaiseFailFastException" function in "Kernel32.dll", but as it is not supported on this OS platform, we are receiving the error as "The procedure entry point RaiseFailFastException could not be located in the dynamic link library KERNEL32.dll".

Can you please check this issue and do let us know whether Windows Server 2008 editions are supported for Adobe Air version 30.0.0.107 and above version?

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Can't install Adobe Air 30.0.0.107 and above versions on Windows Server 2008 Server Editions

New Here ,
Dec 27, 2018

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Team,

We have some partners who are using Adobe Air on Windows Server 2008 Editions which are getting failed while updating it to latest version. When we try to update,  it gets failed with error "The procedure entry point RaiseFailFastException could not be located in the dynamic link library KERNEL32.dll." The last version which was successfully updated on the server is Version 29.0.0.112.

By further digging in the issue, we have found "RaiseFailFastException" function included in "kernel32.dll" is not supported on Windows Server 2008 Edition. This is  supported on  Windows 7 & Windows Server 2008 R2 and above OS version (RaiseFailFastException function (Windows)).

For Adobe Air version 29.0.0.112 and below, this issue has not been observed and is getting installed and updated on Windows Server 2008 Editions without any error.

It seems that something has changed since from version 30.0.0.107 and above version, which is looking for "RaiseFailFastException" function in "Kernel32.dll", but as it is not supported on this OS platform, we are receiving the error as "The procedure entry point RaiseFailFastException could not be located in the dynamic link library KERNEL32.dll".

Can you please check this issue and do let us know whether Windows Server 2008 editions are supported for Adobe Air version 30.0.0.107 and above version?

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Installation

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677

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Dec 27, 2018 0
New Here ,
Jan 02, 2019

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Team,

Do you have any update on this?

Waiting for reply?

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Jan 02, 2019 0
New Here ,
Jan 02, 2019

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Additional information:

"RaiseFailFastException" function is not part of Windows Server 2008 Kernel.dll file. Please check below screen capture for Windows Server 2008 Server Kernel32.dll function list:

This is  supported on  Windows 7 & Windows Server 2008 R2 and above OS version (RaiseFailFastException function (Windows)). Please check below screen capture for Windows Server 2008 R2 Kernel32.dll function lists:

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Jan 02, 2019 0