Cannot download Adobe Air

[thebud]

I have a CC membership. Am using Win 7 64.

I cannot download the installation file for Adobe Air. The download page is here. Adobe - Adobe AIR  All download links everywhere lead to this page.

However, when I click the download button, I do not get step two asking me where to save the installation file (like I used to.) I get a web based CC with links to downloads to all my other CC products, except Adobe AIR.  There is no way to download AIR from this page. Surely I am not alone? Anybody got answers?

[divya010193]

Hi,

Could you please try clearing the cache of the browser you are using and try again.

Thanks!

[rogero76567081]

Im having the same issue and iv tried clearing my cache.
All download links lead back to default site.

[ridhij42083560]

Hi,

Do you have Ghostery extension in your browser then please unblock site analytics tracker and try downloading. Adobe AIR will download.

Thanks!

[SCloud]

Looks like the chrome add-on ublock origin is also causing the exact same issue. I suspect other ad-blocking extensions may be causing a similar issue.

We have had numerous customers ask us if they have to buy Adobe Air because it is redirecting them to the advertisement. Because of this issue we are now only giving out the direct links to adobe air rather then having them go to the https://get.adobe.com/air/ link.

[Rapta]

Try disabling your ad-blocker, it's what worked for me.