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Cannot install Adobe Scout

New Here ,
Aug 07, 2015

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I have the latest Flash, AIR and Windows OS, updates ,etc and run the Creative Cloud app as an admin..........and i still cannot install Adobe Scout.

I keep getting this error

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Scout CC 1.1.3.0 Adobe Scout.msi_1.1.3 -----------

ERROR: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

ERROR: Third party payload installer Adobe Scout.msi failed with exit code: 1603

-------------------------------------------------------------------------------------

Anyone else getting this, or know how to solve it ?

Thanks

Pete

Adobe Community Professional
Correct answer by Colin Holgate | Adobe Community Professional

This has come up before, read this thread:

Scout wont update or re-install to 1.1.0.0

Note that there is an intentional space in "regsvr32 script.dll". The fix doesn't work if you leave out that space.

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Cannot install Adobe Scout

New Here ,
Aug 07, 2015

Copy link to clipboard

Copied

I have the latest Flash, AIR and Windows OS, updates ,etc and run the Creative Cloud app as an admin..........and i still cannot install Adobe Scout.

I keep getting this error

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Scout CC 1.1.3.0 Adobe Scout.msi_1.1.3 -----------

ERROR: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

ERROR: Third party payload installer Adobe Scout.msi failed with exit code: 1603

-------------------------------------------------------------------------------------

Anyone else getting this, or know how to solve it ?

Thanks

Pete

Adobe Community Professional
Correct answer by Colin Holgate | Adobe Community Professional

This has come up before, read this thread:

Scout wont update or re-install to 1.1.0.0

Note that there is an intentional space in "regsvr32 script.dll". The fix doesn't work if you leave out that space.

TOPICS
Development

Views

417

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 07, 2015 0
Adobe Community Professional ,
Aug 07, 2015

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This has come up before, read this thread:

Scout wont update or re-install to 1.1.0.0

Note that there is an intentional space in "regsvr32 script.dll". The fix doesn't work if you leave out that space.

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Aug 07, 2015 0
New Here ,
Aug 07, 2015

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Thanks Colin, that worked!

Tried it before but  I must have left out the space

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Aug 07, 2015 0