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Error #3672: Buffer creation failed when using drawToBitmapData (Context3D) while using VideoTexture

Engaged ,
Mar 08, 2017

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I'm having a problem in my app. App execution halts when using the drawToBitmapData() method with the following error:

"ArgumentError: Error #3672: Buffer creation failed. Internal error"

This only happens under Android while using VideoTexture when calling that method, and only on AIR 25.

Using AIR 24 "solves" the problem, so there's an issue introduced in AIR 25 betas.

This problem happens with all beta versions of AIR 25 I've tried:

AIR 25.0.0.108

AIR 25.0.0.118

AIR 25.0.0.126

I'm trying to report this bug at the Bug Tracker, but I'm getting an error message there:

"Bug Submission Failed"

It seems this is a recurrent error already mentioned in these forums quite a few times already:

https://www.google.com/search?q=adobe+"Bug+Submission+Failed"

So the Bug Report system ALSO has a bug?!

Well, I hope someone at Adobe can help me get my report through.

Best regards.

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Error #3672: Buffer creation failed when using drawToBitmapData (Context3D) while using VideoTexture

Engaged ,
Mar 08, 2017

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I'm having a problem in my app. App execution halts when using the drawToBitmapData() method with the following error:

"ArgumentError: Error #3672: Buffer creation failed. Internal error"

This only happens under Android while using VideoTexture when calling that method, and only on AIR 25.

Using AIR 24 "solves" the problem, so there's an issue introduced in AIR 25 betas.

This problem happens with all beta versions of AIR 25 I've tried:

AIR 25.0.0.108

AIR 25.0.0.118

AIR 25.0.0.126

I'm trying to report this bug at the Bug Tracker, but I'm getting an error message there:

"Bug Submission Failed"

It seems this is a recurrent error already mentioned in these forums quite a few times already:

https://www.google.com/search?q=adobe+"Bug+Submission+Failed"

So the Bug Report system ALSO has a bug?!

Well, I hope someone at Adobe can help me get my report through.

Best regards.

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Performance issues

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903

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Mar 08, 2017 0
Engaged ,
Mar 13, 2017

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Today I've tried again and at last the bug report got through. I hope they can fix it.

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Mar 13, 2017 0
Engaged ,
Apr 10, 2017

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If someone has experienced the same "Buffer creation failed" error with AIR 25, even if it's not the exact same circumstances, please vote for this bug, since it might help solve the problem. Thank you!

Link to the bug report at Adobe's Tracker: Tracker

BTW, I've found this problem is still present even in the recently released "stable" version of AIR 25, and it also happens in the newer beta as well:

AIR 25.0.0.134 : Stable version available at: http://www.adobe.com/devnet/air/air-sdk-download.html

AIR 25.0.0.143 : Beta version (newer than the "stable") available at: http://labs.adobe.com/downloads/air.html Both versions still have the same problem described in this bug report.

Both versions have the problem. I hope this bug can be eventually squashed.

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Apr 10, 2017 0
New Here ,
May 28, 2017

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I experience the same problem on Android

Created a simple videoPlayer with Feathers and i got the error

ArgumentError: Error #3672: Buffer creation failed. Internal error.

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May 28, 2017 0
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Engaged ,
May 29, 2017

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Do you experience that error with AIR 24 as well? Or it only happens with AIR 25?

Please vote for the bug here at Adobe's Tracker

The more people vote for this bug the better. For now they don't seem to be paying attention at all to this problem. I couldn't even get a confirmation that they could reproduce the bug with the sample project I sent them, let alone being actually working on the fix. They haven't answered for more than a month.

So please chime in, vote and send your own example which reproduces the bug, to see if we get any reaction from them.

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May 29, 2017 0