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Error while trying to download Amazon Music Importer

New Here ,
Aug 30, 2014

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I am trying to upload my music to the Amazon Music Library and when I try to download the Music Importer, I get the following message: "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I have rebooted my computer, uninstalled Adobe Air and reinstalled it. I still get the same error message. I am running Windows 7.

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Error while trying to download Amazon Music Importer

New Here ,
Aug 30, 2014

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I am trying to upload my music to the Amazon Music Library and when I try to download the Music Importer, I get the following message: "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I have rebooted my computer, uninstalled Adobe Air and reinstalled it. I still get the same error message. I am running Windows 7.

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Installation

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5.2K

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Aug 30, 2014 0
New Here ,
Sep 27, 2014

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Happened to me too. Uninstalled the Music Importer, then reinstalled it and everything worked. Had to setup some things in the importer again though.

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Sep 27, 2014 1
rick-w LATEST
New Here ,
Jun 27, 2015

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Thanks

Worked for me

Used windows uninstall in the control panel

for those that use windows

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Jun 27, 2015 0