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While trying to publish my app with Flash Pro CC 2014 the program crashes. I'm using the current Beta version of AIR 15 (previous version had the same results) on a Mac (Yosemite OSX 10.10 beta 5, Not the public beta) . When I publish to just a swf file there is no problems. If I publish to Android, iOS or Desktop then Flash crashes. When the Adobe crash scene comes up I do submit the reports to Adobe. At the end I get a message telling me Adobe found a solution for the recent crash and to "click here" for further details. When I do it just goes to the Adobe home page with no help. Is there a solution or workaround? I've been using one of my other machines that has Mavericks on it for publishing for the time being. I would like to work at one machine and not transferring back-and-forth. Any help will be great!
hi,
This issue has been fixed internally and will be available in the next update of FlashPro CC 2014.
Rgds,
Mukesh
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Can you please check whether you have Java installed on the system?
If yes, please let us know the Java version installed on your system.
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I checked and Java is installed.
Version:
java version "1.8.0_20-ea"
Java(TM) SE Runtime Environment (build 1.8.0_20-ea-b23)
Java HotSpot(TM) 64-Bit Server VM (build 25.20-b22, mixed mode)
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Thanks for this information.
To debug this further, can you please try to build the AIR app from command prompt and let us know if you are able to create the app.
Please refer to Adobe AIR * ADT package command on how to build AIR app from command prompt.
Rgds,
Mukesh
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Sorry for the delay in replying, I wanted to wait for another OS X 10.10 beta to try again. I tried to build the Air app with the command prompt several times with no success. I ended up with a command prompt error (Unknown Error Occurred). I also tried selecting the "install application on selected Android devices", As soon as I select the check box Flash crashes.
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I am having the exact same issue at the moment. As soon as I hit publish in the IDE flash totally quits out (flash cc2014, osx 10.10 public beta). Here is a extract from the crash report:
Application Specific Information:
*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<__NSDictionaryI 0x1299a2410> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key LC_CTYPE.'
terminating with uncaught exception of type NSException
abort() called
Hoping this might shed some light
Thanks
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hi,
This issue has been fixed internally and will be available in the next update of FlashPro CC 2014.
Rgds,
Mukesh
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Thanks Mukesh for the info. Is there any timeframe on the next update release date?
Thanks
Phil
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Hi Mukesh,
I have the same issue here - but it's good to hear you already fixed it! When will this update be available!? I need it asap!! Can you please give me a release date?
Thanks
Jan
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Bump bump, any news please?!
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Yes please!!! How long will we have to wait for the update!?
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Mukesh,
this isn't funny! When will I be able to continue working with my adobe software again?
I need this update NOW!
Thanks
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Hi all,
This bug has been fixed and will be available in the next update of the software. We will post an announcement here as soon as the update is available.
Thanks,
Preran
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Hi Preran,
we already know you've fixed it internally - but NEED that fix/update asap! Can you PLEASE give us a date for it?
Thanks
Jan
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We're having this same issue and it is holding us up from submitting our iOS 8 update. We need to be running OS X 10.10 to be able to submit app preview videos for iOS 8.
Seriously Adobe you need to get your act together. You can't expect us to continue paying you each month when you wait a month to fix broken software, then not even push out an emergency update once you have a fix in place. And this isn't some minor bug either; it completely prevents your users from publishing! If you wonder why people keep saying that Flash is dead and Adobe doesn't care, it's because you do this to us time and time again.
Please....release an emergency update so we can publish our apps again!!!! We really want to love Flash and Adobe again, but you need to help us out here.
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I ended up partitioning my machine and installing Mavericks just so we could compile again and submit to the app store.
Adobe, any word when the update will be out to fix this?
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I am also having this problem. I could really use an update. If you have this corrected, please release the update.
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Still no response? This is killing me. I have apps in every app store that need updates. I am completely stuck until we get this fixed.
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I spoke with someone on the Air team and he said they unfortunately don't have a date yet for the update.
I recommend partitioning your hard drive and re-installing Mavericks on the new partition. There are a bunch of tutorials on how to do this if you Google it. It's a huge pain and a bit ridiculous that Adobe isn't supporting it's software, but at least you'll be able to update your apps again. Hope that helps!
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Yes I have done this but the workflow with keeping version correct, certificates, testing and rebooting is killing me. Yosemite is said to go live either Oct 14 or 21. I can't imagine that Adobe wait much longer to release this update.
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Just got an update this morning. It appears to be working correctly now. Thanks ADOBE
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The problem has been fixed. I no longer have a any issues. Now I can update all my Macs with Yosemite. Thank you Adobe for your support!
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I have just installed the latest version of Flash CC 2014 and it crashes on me as soon as I want to open the AIR target settings.
We have commercial apps in the store and need to update them asap - please assist in this matter.
Below the error dump
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Manueldahm, please update the Flash CC 2014 version you are using. The latest version is v14.1.0.96 released on Oct 6th 2014. The crash issue is fixed in the latest Oct update.
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Thats great and thanks for answering so quick, but where can I find the update? Creative Cloud says its up to date, yet my version number is 14.0.0.110. And its not listed here: http://www.adobe.com/support/flash/downloads.html#flashCC