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Flash Pro CC 2014 Crashes When Publishing with Air

Community Beginner ,
Aug 13, 2014

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While trying to publish my app with Flash Pro CC 2014 the program crashes. I'm using the current Beta version of AIR 15 (previous version had the same results) on a Mac (Yosemite OSX 10.10 beta 5, Not the public beta) . When I publish to just a swf file there is no problems. If I publish to Android, iOS or Desktop then Flash crashes. When the Adobe crash scene comes up I do submit the reports to Adobe. At the end I get a message telling me Adobe found a solution for the recent crash and to "click here" for further details.  When I do it just goes to the Adobe home page with no help. Is there a solution or workaround? I've been using one of my other machines that has Mavericks on it for publishing for the time being.  I would like to work at one machine and not transferring back-and-forth. Any help will be great!

hi,

This issue has been fixed internally and will be available in the next update of FlashPro CC 2014.

Rgds,

Mukesh

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Flash Pro CC 2014 Crashes When Publishing with Air

Community Beginner ,
Aug 13, 2014

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While trying to publish my app with Flash Pro CC 2014 the program crashes. I'm using the current Beta version of AIR 15 (previous version had the same results) on a Mac (Yosemite OSX 10.10 beta 5, Not the public beta) . When I publish to just a swf file there is no problems. If I publish to Android, iOS or Desktop then Flash crashes. When the Adobe crash scene comes up I do submit the reports to Adobe. At the end I get a message telling me Adobe found a solution for the recent crash and to "click here" for further details.  When I do it just goes to the Adobe home page with no help. Is there a solution or workaround? I've been using one of my other machines that has Mavericks on it for publishing for the time being.  I would like to work at one machine and not transferring back-and-forth. Any help will be great!

hi,

This issue has been fixed internally and will be available in the next update of FlashPro CC 2014.

Rgds,

Mukesh

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Air beta

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3.0K

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Aug 13, 2014 0
Adobe Employee ,
Aug 14, 2014

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Can you please check whether you have Java installed on the system?

If yes, please let us know the Java version installed on your system.

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Aug 14, 2014 0
Community Beginner ,
Aug 14, 2014

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I checked and Java is installed.

Version:

java version "1.8.0_20-ea"

Java(TM) SE Runtime Environment (build 1.8.0_20-ea-b23)

Java HotSpot(TM) 64-Bit Server VM (build 25.20-b22, mixed mode)

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Aug 14, 2014 0
Adobe Employee ,
Aug 14, 2014

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Thanks for this information.

To debug this further, can you please try to build the AIR app from command prompt and let us know if you are able to create the app.

Please refer to Adobe AIR * ADT package command on how to build AIR app from command prompt.

Rgds,

Mukesh

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Aug 14, 2014 0
Community Beginner ,
Sep 10, 2014

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Sorry for the delay in replying, I wanted to wait for another OS  X 10.10 beta to try again.  I tried to build the Air app with the command prompt several times with no success.  I ended up with a command prompt error (Unknown Error Occurred). I also tried selecting the "install application on selected Android devices", As soon as I select the check box Flash crashes.

Screen Shot 2014-09-10 at 6.06.54 PM.png

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Sep 10, 2014 0
Explorer ,
Sep 10, 2014

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I am having the exact same issue at the moment.  As soon as I hit publish in the IDE flash totally quits out (flash cc2014, osx 10.10 public beta).  Here is a extract from the crash report:

Application Specific Information:

*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<__NSDictionaryI 0x1299a2410> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key LC_CTYPE.'

terminating with uncaught exception of type NSException

abort() called

Hoping this might shed some light

Thanks

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Sep 10, 2014 0
Adobe Employee ,
Sep 10, 2014

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hi,

This issue has been fixed internally and will be available in the next update of FlashPro CC 2014.

Rgds,

Mukesh

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Sep 10, 2014 1
Explorer ,
Sep 11, 2014

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Thanks Mukesh for the info.  Is there any timeframe on the next update release date?

Thanks

Phil

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Sep 11, 2014 1
Contributor ,
Sep 11, 2014

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Hi Mukesh,

I have the same issue here - but it's good to hear you already fixed it! When will this update be available!? I need it asap!! Can you please give me a release date?

Thanks

Jan

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Sep 11, 2014 0
Explorer ,
Sep 15, 2014

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Bump bump, any news please?!

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Sep 15, 2014 1
Contributor ,
Sep 15, 2014

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Yes please!!! How long will we have to wait for the update!?

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Sep 15, 2014 0
Contributor ,
Sep 15, 2014

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Mukesh,

this isn't funny! When will I be able to continue working with my adobe software again?

I need this update NOW!

Thanks

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Sep 15, 2014 0
Adobe Employee ,
Sep 17, 2014

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Hi all,

This bug has been fixed and will be available in the next update of the software. We will post an announcement here as soon as the update is available.

Thanks,

Preran

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Sep 17, 2014 2
Contributor ,
Sep 17, 2014

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Hi Preran,

we already know you've fixed it internally - but NEED that fix/update asap! Can you PLEASE give us a date for it?

Thanks

Jan

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Sep 17, 2014 0
Community Beginner ,
Sep 19, 2014

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We're having this same issue and it is holding us up from submitting our iOS 8 update. We need to be running OS X 10.10 to be able to submit app preview videos for iOS 8.

Seriously Adobe you need to get your act together. You can't expect us to continue paying you each month when you wait a month to fix broken software, then not even push out an emergency update once you have a fix in place. And this isn't some minor bug either; it completely prevents your users from publishing! If you wonder why people keep saying that Flash is dead and Adobe doesn't care, it's because you do this to us time and time again.

Please....release an emergency update so we can publish our apps again!!!! We really want to love Flash and Adobe again, but you need to help us out here.

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Sep 19, 2014 0
Community Beginner ,
Sep 23, 2014

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I ended up partitioning my machine and installing Mavericks just so we could compile again and submit to the app store.

Adobe, any word when the update will be out to fix this?

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Sep 23, 2014 0
Explorer ,
Sep 24, 2014

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I am also having this problem. I could really use an update. If you have this corrected, please release the update.

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Sep 24, 2014 0
Explorer ,
Sep 30, 2014

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Still no response? This is killing me. I have apps in every app store that need updates. I am completely stuck until we get this fixed.

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Sep 30, 2014 0
Community Beginner ,
Sep 30, 2014

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I spoke with someone on the Air team and he said they unfortunately don't have a date yet for the update.

I recommend partitioning your hard drive and re-installing Mavericks on the new partition. There are a bunch of tutorials on how to do this if you Google it. It's a huge pain and a bit ridiculous that Adobe isn't supporting it's software, but at least you'll be able to update your apps again. Hope that helps!

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Sep 30, 2014 1
Explorer ,
Oct 01, 2014

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Yes I have done this but the workflow with keeping version correct, certificates, testing and rebooting is killing me. Yosemite is said to go live either Oct 14 or 21. I can't imagine that Adobe wait much longer to release this update.

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Oct 01, 2014 0