• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
1

How to debug an application crash?

Community Beginner ,
May 18, 2015 May 18, 2015

Copy link to clipboard

Copied

Hi,

When we let our Adobe AIR based application run for a few days (on Windows 7), we get a crash ("The application has stopped working"). Tested with 3.9.0.1030 and 17.0.0.172. Is there anything I can do to debug this? Does AIR write crash logs or anything like that somewhere?

This is what the Windows details show:

Problem Event Name:APPCRASH
  Application Name:flux client.exe
  Application Version:0.0.0.0
  Application Timestamp:553bd591
  Fault Module Name:Adobe AIR.dll
  Fault Module Version:3.9.0.1030
  Fault Module Timestamp:52450ff1
  Exception Code:c0000005
  Exception Offset:005c6c42
  OS Version:6.1.7601.2.1.0.256.48
  Locale ID:2067
  Additional Information 1:0a9e
  Additional Information 2:0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:0a9e
  Additional Information 4:0a9e372d3b4ad19135b953a78882e789

regards,

Wim

TOPICS
Performance issues

Views

574

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 10, 2015 Aug 10, 2015

Copy link to clipboard

Copied

Anybody?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Aug 11, 2015 Aug 11, 2015

Copy link to clipboard

Copied

LATEST

This crash not depending on AIR in most cases. Try to remember do you change/update your hardware? May be CPU/GPU overcloking was done? Also try to check disk for errors

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines