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I cannot seem to get Air to install!

New Here ,
Feb 26, 2015

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I get the following error message: An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator. I am the admin and have never had this message before, Please help so I can get this installed. It won't install using IE, Chrome, or Firefox!

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Correct answer by kglad | Adobe Community Professional

Click Start, type services.msc in the start search box and press enter.

In the Services (Local) list, right-click Windows Installer, and then click Properties.

If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list.

Click on Start button below the heading service status and click OK.

Then try to install again...

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I cannot seem to get Air to install!

New Here ,
Feb 26, 2015

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I get the following error message: An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator. I am the admin and have never had this message before, Please help so I can get this installed. It won't install using IE, Chrome, or Firefox!

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

Click Start, type services.msc in the start search box and press enter.

In the Services (Local) list, right-click Windows Installer, and then click Properties.

If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list.

Click on Start button below the heading service status and click OK.

Then try to install again...

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Installation

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529

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Feb 26, 2015 0
Adobe Community Professional ,
Feb 26, 2015

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right click the installation file>click 'run as administrator'.

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Feb 26, 2015 0
New Here ,
Feb 26, 2015

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Nope – Did not work. I am getting a bit frustrated.

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Feb 26, 2015 0
Adobe Community Professional ,
Feb 26, 2015

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what file (name and extension) did you download?

what's your os?

what do you see after clicking 'run as administrator'?

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Feb 26, 2015 0
New Here ,
Feb 26, 2015

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AdobeAirInstaller

Windows 8.1

Do you want Adobe Air to install on your Hard Drive. Of course I say yes. It then goes to Install Set Up, I agree to the Terms and Conditions, It says installing, and in less than a second comes up with the message: Sorry an error has occurred, An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

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Feb 26, 2015 0
Adobe Community Professional ,
Feb 27, 2015

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Click Start, type services.msc in the start search box and press enter.

In the Services (Local) list, right-click Windows Installer, and then click Properties.

If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list.

Click on Start button below the heading service status and click OK.

Then try to install again...

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Feb 27, 2015 0
New Here ,
Feb 27, 2015

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Well, after looking at the startup type, it was set for Manual, however the service was set at stopped. I started the service and the AdobeAir installed perfectly. Thanks for your help and guidance.

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Feb 27, 2015 0
kglad LATEST
Adobe Community Professional ,
Feb 27, 2015

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you're welcome.

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Feb 27, 2015 0