I tried to redeem my adobe redemption code and got this error mesage "Oops! This code has already been redeemed using a different Adobe ID"

[brette62058467]

I tried to redeem my adobe redemption code and got this error message "Oops! This code has already been redeemed using a different Adobe ID" I jut opened the had copy of the product so there is no way this is possible How do I go about solving this

[_maria_]

Hi,

Adobe AIR is a free product with no redemption code.  What Adobe product are you attempting to redeem a code for?

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Maria