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iOS Audio issues due to BlueTooth

Engaged ,
Oct 15, 2018

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When connecting and disconnecting from my BlueTooth Car Audio, all is well.  At the office not so much, so this appears to be happening only with certain BlueTooth devices?!

  1. With BlueTooth on but not connected to any device
  2. Open APP and play some video (audio plays on internal speakers)
  3. Connect a BlueTooth audio device (audio plays on BlueTooth audio)
  4. Turn off BlueTooth device (audio no longer plays via internal speakers)

Even disabling BlueTooth and closing and reopening the APP audio fails to play via the internal speakers for quite some time.

It appears that the iPhone 5 being the exception - this ONLY ever plays via a BlueTooth device regardless of whether or not BlueTooth is enabled.

Can anyone confirm that they are experiencing this too so we can catch Adobe's attention?

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iOS Audio issues due to BlueTooth

Engaged ,
Oct 15, 2018

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When connecting and disconnecting from my BlueTooth Car Audio, all is well.  At the office not so much, so this appears to be happening only with certain BlueTooth devices?!

  1. With BlueTooth on but not connected to any device
  2. Open APP and play some video (audio plays on internal speakers)
  3. Connect a BlueTooth audio device (audio plays on BlueTooth audio)
  4. Turn off BlueTooth device (audio no longer plays via internal speakers)

Even disabling BlueTooth and closing and reopening the APP audio fails to play via the internal speakers for quite some time.

It appears that the iPhone 5 being the exception - this ONLY ever plays via a BlueTooth device regardless of whether or not BlueTooth is enabled.

Can anyone confirm that they are experiencing this too so we can catch Adobe's attention?

TOPICS
Air beta

Views

600

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Oct 15, 2018 0
Enthusiast ,
Oct 15, 2018

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Don't know if this is related to your problem or not, but I read yesterday that in the latest iOS version (12.0.1) Apple has fixed a bluetooth issue.

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Oct 15, 2018 0
Engaged ,
Oct 15, 2018

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Darn, I'm running 12.0.1 (16A404) - but experiencing the issue..  Ty though Lars.. 

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Oct 15, 2018 0
Engaged ,
Oct 20, 2018

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AH!  Issue appears to have been related to the Apple Watch.  Shutting down the watch and re-syncing, the issue went away.  Super happy my device is no longer exhibiting this behavior.

This has to be a bug but seems like an outlier and perhaps the issue has/will be addressed with routine stability fixes - not marking this as solved because the the iPhone 5 I have still won't play on the internal speakers -  and has never been connected to an Apple Watch... It does play via headphones though.  I doubt any of our users will be using an iPhone 5, so..

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Oct 20, 2018 1
dews LATEST
Engaged ,
Oct 24, 2018

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Opened a ticket - if anyone experiences this issue - here we go: Tracker

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Oct 24, 2018 0