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Mac 10.11.1 Air Install hangs forcing shut down,

New Here ,
Nov 18, 2015

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Adobe CC Photoshop/LR installed

No Air on computer

With the hang, can not get into log file

No error message, just the hang

mac will not shut down except with forced shut down

Downloaded and tried with different downloads 3 times

Uninstall CC then try again?

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Installation

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Mac 10.11.1 Air Install hangs forcing shut down,

New Here ,
Nov 18, 2015

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Adobe CC Photoshop/LR installed

No Air on computer

With the hang, can not get into log file

No error message, just the hang

mac will not shut down except with forced shut down

Downloaded and tried with different downloads 3 times

Uninstall CC then try again?

TOPICS
Installation

Views

862

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 18, 2015 0
Adobe Employee ,
Nov 20, 2015

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Hi,

Sorry for the inconvenience caused. We are facing the intermittent hang while Installing AIR on Mac10.11. Currently, we are investigating the issue to find the root cause.

Regards

Varun Bhal

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Nov 20, 2015 0
New Here ,
Nov 24, 2015

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well ... thanks for the info

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Nov 24, 2015 0
New Here ,
Dec 02, 2015

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Any update on this?? I can't install Lens profile downloader with AIR.. thanks!!

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Dec 02, 2015 0