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OSMF in AIR has video disapper when switching to fullscreen using AIR runtime 3.8 and above

New Here ,
Mar 28, 2014

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We have an application that loads StrobeMediaPlayback in an AIR application to play videos. But once we've upgraded to AIR runtime 3.8 and above, the fullscreen stops working: video is missing but audio is still playing. This is reported to be happening to our users using Windows that 64-bit and a few reports with 32-bit Windows (ie Win7 and Win8).

Looking at it closely, it looks like the StageVideo introduced to AIR desktop from AIR 3.8+ runtime was causing the problem. I can disable stageVideo in the player (OSMFSettings.enableStageVideo = false) and it can work fine (or turn off hardware acceleration in the computer). But the real problem I think is that the StageVideoAvailibiltyEvent is not returning the correct value if the machine really supports StageVideo or not. This looks like a bug in AIR runtime.

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OSMF in AIR has video disapper when switching to fullscreen using AIR runtime 3.8 and above

New Here ,
Mar 28, 2014

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We have an application that loads StrobeMediaPlayback in an AIR application to play videos. But once we've upgraded to AIR runtime 3.8 and above, the fullscreen stops working: video is missing but audio is still playing. This is reported to be happening to our users using Windows that 64-bit and a few reports with 32-bit Windows (ie Win7 and Win8).

Looking at it closely, it looks like the StageVideo introduced to AIR desktop from AIR 3.8+ runtime was causing the problem. I can disable stageVideo in the player (OSMFSettings.enableStageVideo = false) and it can work fine (or turn off hardware acceleration in the computer). But the real problem I think is that the StageVideoAvailibiltyEvent is not returning the correct value if the machine really supports StageVideo or not. This looks like a bug in AIR runtime.

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Performance issues

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350

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Mar 28, 2014 0
Adobe Employee ,
Mar 28, 2014

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Could you please open a new bug report on this over at https://bugbase.adobe.com?  When adding the bug, please include some sample code or a sample application so we can quickly test this out internally.  If you'd like to keep this private, feel free to email the attachment to me directly (ccampbel@adobe.com). 

Once added, please post back with the URL so that others effected can add their comments and votes.

Thanks,

Chris

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Mar 28, 2014 0
New Here ,
Mar 28, 2014

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Thanks Chris. I opened a new one there: "Adobe AIR 3.8  -  Bug 3732837"

https://bugbase.adobe.com/index.cfm?event=bug&id=3732837

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