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OSX 10.11.4 -- Why does Adobe AIR installer make no progress?

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Apr 12, 2016

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The UI shows the progress bar, but no progress at all. I did get the elevation prompt and entered my root password. It has been running for hours with no progress. Pressing cancel does not cause the UI to exit. I did a reboot around 13:40 and retried the install with the same result

Apr 12 13:37:54 Kirkland kernel[0]: hfs: mounted Adobe AIR on device disk2s1

Apr 12 13:37:54 Kirkland mds[66]: (Volume.Normal:2464) volume:0x7fc55e865800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR

Apr 12 13:38:01 Kirkland Adobe AIR Installer[16977]: Runtime Installer begin with version 21.0.0.198 on Mac OS 10.11.4 x86

Apr 12 13:38:01 Kirkland Adobe AIR Installer[16977]: Commandline is: -psn_0_8173515

Apr 12 13:38:01 Kirkland Adobe AIR Installer[16977]: No installed runtime detected

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '$\UF72B' = 'moveToEndOfLineAndModifySelection:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '$\UF729' = 'moveToBeginningOfLineAndModifySelection:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF72B' = 'moveToEndOfLine:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF729' = 'moveToBeginningOfLine:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF72C' = 'pageUp:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF72D' = 'pageDown:'

Apr 12 13:38:06 Kirkland Adobe AIR Installer[16977]: Relaunching with elevation

Apr 12 13:38:06 Kirkland Adobe AIR Installer[16977]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei

Apr 12 13:38:11 Kirkland authexec[16980]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Apr 12 13:38:11 Kirkland Adobe AIR Installer[16980]: !!! BUG: The current event queue and the main event queue are not the same. Events will not be handled correctly. This is probably because _TSGetMainThread was called for the first time off the main thread.

Apr 12 13:39:57 Kirkland Adobe AIR Installer[16977]: Cancelling elevated install

Apr 12 13:40:23 Kirkland com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x10000036.Adobe AIR Installer[16977]): Service exited due to signal: Killed: 9

Apr 12 13:42:26 Kirkland loginwindow[102]: ERROR | -[SessionLogoutManager quitAllPrivateProcesses] | Private Process failed to quit: Adobe AIR Installer

Apr 12 13:43:56 Kirkland deleted[710]: normalizeUserMountpoint:791 volRoot failed for /Volumes/Adobe AIR

Apr 12 13:43:56 Kirkland deleted[710]: _validateVolume:813 unable to normalize volume: "/Volumes/Adobe AIR", vol: (null)

Apr 12 13:44:34 Kirkland kernel[0]: hfs: mounted Adobe AIR on device disk2s1

Apr 12 13:44:34 Kirkland mds[66]: (Volume.Normal:2464) volume:0x7f9a7700d000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR

Apr 12 13:44:41 Kirkland Adobe AIR Installer[1366]: Runtime Installer begin with version 21.0.0.198 on Mac OS 10.11.4 x86

Apr 12 13:44:41 Kirkland Adobe AIR Installer[1366]: Commandline is: -psn_0_409700

Apr 12 13:44:41 Kirkland Adobe AIR Installer[1366]: No installed runtime detected

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '$\UF72B' = 'moveToEndOfLineAndModifySelection:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '$\UF729' = 'moveToBeginningOfLineAndModifySelection:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF72B' = 'moveToEndOfLine:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF729' = 'moveToBeginningOfLine:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF72C' = 'pageUp:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF72D' = 'pageDown:'

Apr 12 13:44:45 Kirkland Adobe AIR Installer[1366]: Relaunching with elevation

Apr 12 13:44:45 Kirkland Adobe AIR Installer[1366]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei

Apr 12 13:44:49 Kirkland authexec[1381]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Apr 12 13:44:49 Kirkland Adobe AIR Installer[1381]: !!! BUG: The current event queue and the main event queue are not the same. Events will not be handled correctly. This is probably because _TSGetMainThread was called for the first time off the main thread.

Apr 12 14:02:03 Kirkland launchservicesd[84]: Application App:"Adobe AIR Installer" asn:0x0-64064 pid:1366 refs=8 @ 0x7fb33156b510 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x1001 pid=102 "loginwindow"")), so denying. : LASSession.cp #1531 SetFrontApplication() q=LSSession 100007/0x186a7 queue

Apr 12 14:02:03 Kirkland WindowServer[185]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x64064, securitySessionID=0x186a7, err=-13066

Apr 12 14:37:24 Kirkland WindowServer[185]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 0.250 second wait for reply from "Adobe AIR Installer" for synchronous notification type 100 (kCGSDisplayWillReconfigure) (CID 0x27f53, PID 1366)

Apr 12 14:37:25 Kirkland WindowServer[185]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 0.250 second wait for reply from "Adobe AIR Installer" for synchronous notification type 109 (<unknown>) (CID 0x27f53, PID 1366)

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OSX 10.11.4 -- Why does Adobe AIR installer make no progress?

New Here ,
Apr 12, 2016

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The UI shows the progress bar, but no progress at all. I did get the elevation prompt and entered my root password. It has been running for hours with no progress. Pressing cancel does not cause the UI to exit. I did a reboot around 13:40 and retried the install with the same result

Apr 12 13:37:54 Kirkland kernel[0]: hfs: mounted Adobe AIR on device disk2s1

Apr 12 13:37:54 Kirkland mds[66]: (Volume.Normal:2464) volume:0x7fc55e865800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR

Apr 12 13:38:01 Kirkland Adobe AIR Installer[16977]: Runtime Installer begin with version 21.0.0.198 on Mac OS 10.11.4 x86

Apr 12 13:38:01 Kirkland Adobe AIR Installer[16977]: Commandline is: -psn_0_8173515

Apr 12 13:38:01 Kirkland Adobe AIR Installer[16977]: No installed runtime detected

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '$\UF72B' = 'moveToEndOfLineAndModifySelection:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '$\UF729' = 'moveToBeginningOfLineAndModifySelection:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF72B' = 'moveToEndOfLine:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF729' = 'moveToBeginningOfLine:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF72C' = 'pageUp:'

Apr 12 13:38:02 Kirkland Adobe AIR Installer[16977]: NSKeyBindingManager: Bad key binding atom for '\UF72D' = 'pageDown:'

Apr 12 13:38:06 Kirkland Adobe AIR Installer[16977]: Relaunching with elevation

Apr 12 13:38:06 Kirkland Adobe AIR Installer[16977]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei

Apr 12 13:38:11 Kirkland authexec[16980]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Apr 12 13:38:11 Kirkland Adobe AIR Installer[16980]: !!! BUG: The current event queue and the main event queue are not the same. Events will not be handled correctly. This is probably because _TSGetMainThread was called for the first time off the main thread.

Apr 12 13:39:57 Kirkland Adobe AIR Installer[16977]: Cancelling elevated install

Apr 12 13:40:23 Kirkland com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x10000036.Adobe AIR Installer[16977]): Service exited due to signal: Killed: 9

Apr 12 13:42:26 Kirkland loginwindow[102]: ERROR | -[SessionLogoutManager quitAllPrivateProcesses] | Private Process failed to quit: Adobe AIR Installer

Apr 12 13:43:56 Kirkland deleted[710]: normalizeUserMountpoint:791 volRoot failed for /Volumes/Adobe AIR

Apr 12 13:43:56 Kirkland deleted[710]: _validateVolume:813 unable to normalize volume: "/Volumes/Adobe AIR", vol: (null)

Apr 12 13:44:34 Kirkland kernel[0]: hfs: mounted Adobe AIR on device disk2s1

Apr 12 13:44:34 Kirkland mds[66]: (Volume.Normal:2464) volume:0x7f9a7700d000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR

Apr 12 13:44:41 Kirkland Adobe AIR Installer[1366]: Runtime Installer begin with version 21.0.0.198 on Mac OS 10.11.4 x86

Apr 12 13:44:41 Kirkland Adobe AIR Installer[1366]: Commandline is: -psn_0_409700

Apr 12 13:44:41 Kirkland Adobe AIR Installer[1366]: No installed runtime detected

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '$\UF72B' = 'moveToEndOfLineAndModifySelection:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '$\UF729' = 'moveToBeginningOfLineAndModifySelection:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF72B' = 'moveToEndOfLine:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF729' = 'moveToBeginningOfLine:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF72C' = 'pageUp:'

Apr 12 13:44:42 Kirkland Adobe AIR Installer[1366]: NSKeyBindingManager: Bad key binding atom for '\UF72D' = 'pageDown:'

Apr 12 13:44:45 Kirkland Adobe AIR Installer[1366]: Relaunching with elevation

Apr 12 13:44:45 Kirkland Adobe AIR Installer[1366]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei

Apr 12 13:44:49 Kirkland authexec[1381]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Apr 12 13:44:49 Kirkland Adobe AIR Installer[1381]: !!! BUG: The current event queue and the main event queue are not the same. Events will not be handled correctly. This is probably because _TSGetMainThread was called for the first time off the main thread.

Apr 12 14:02:03 Kirkland launchservicesd[84]: Application App:"Adobe AIR Installer" asn:0x0-64064 pid:1366 refs=8 @ 0x7fb33156b510 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x1001 pid=102 "loginwindow"")), so denying. : LASSession.cp #1531 SetFrontApplication() q=LSSession 100007/0x186a7 queue

Apr 12 14:02:03 Kirkland WindowServer[185]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x64064, securitySessionID=0x186a7, err=-13066

Apr 12 14:37:24 Kirkland WindowServer[185]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 0.250 second wait for reply from "Adobe AIR Installer" for synchronous notification type 100 (kCGSDisplayWillReconfigure) (CID 0x27f53, PID 1366)

Apr 12 14:37:25 Kirkland WindowServer[185]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 0.250 second wait for reply from "Adobe AIR Installer" for synchronous notification type 109 (<unknown>) (CID 0x27f53, PID 1366)

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Apr 12, 2016 0
New Here ,
May 19, 2016

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I tried this and it worked in a second.
sudo /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted

Good luck!

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May 19, 2016 0