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remove adobeair 3

New Here ,
Nov 11, 2015

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I want to upgrade my Adobe Air to current version.

Adobe Air

Publisher: Adobe Systems Inc

License: Freeware

Installed Version: 3.2.0.2070

19.0.0.213

I have successfully downloaded AIr 19  and tried to install it - many, many times. I wind up with a string of windows across my screen that says "installing"... but it doesn't. Tried getting into the DOS command line and using the current version as administrator using the DOS command "AdobeAIRInstall.exe -uninstall" command ( to delete the earlier version.

Thought it was going to work until I get an error message that concluded "see log". here is the log:

[2015-11-12:10:13:25] Runtime Installer begin with version 18.0.0.180 on Windows 7 x86

[2015-11-12:10:13:25] Commandline is: (1).exe -uninstall

[2015-11-12:10:13:25] No installed runtime detected

[2015-11-12:10:13:25] Runtime Installer end with exit code 2

[2015-11-12:10:16:03] Runtime Installer begin with version 18.0.0.180 on Windows 7 x86

[2015-11-12:10:16:03] Commandline is: -uninstall

[2015-11-12:10:16:03] No installed runtime detected

[2015-11-12:10:16:03] Starting runtime uninstall. Uninstalling runtime version

[2015-11-12:10:16:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-12:10:16:03] Runtime Installer end with exit code 7

I'm at my wits' end! Any annd all help welcome!

Thanksadobe AIR install.jpg

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remove adobeair 3

New Here ,
Nov 11, 2015

Copy link to clipboard

Copied

I want to upgrade my Adobe Air to current version.

Adobe Air

Publisher: Adobe Systems Inc

License: Freeware

Installed Version: 3.2.0.2070

19.0.0.213

I have successfully downloaded AIr 19  and tried to install it - many, many times. I wind up with a string of windows across my screen that says "installing"... but it doesn't. Tried getting into the DOS command line and using the current version as administrator using the DOS command "AdobeAIRInstall.exe -uninstall" command ( to delete the earlier version.

Thought it was going to work until I get an error message that concluded "see log". here is the log:

[2015-11-12:10:13:25] Runtime Installer begin with version 18.0.0.180 on Windows 7 x86

[2015-11-12:10:13:25] Commandline is: (1).exe -uninstall

[2015-11-12:10:13:25] No installed runtime detected

[2015-11-12:10:13:25] Runtime Installer end with exit code 2

[2015-11-12:10:16:03] Runtime Installer begin with version 18.0.0.180 on Windows 7 x86

[2015-11-12:10:16:03] Commandline is: -uninstall

[2015-11-12:10:16:03] No installed runtime detected

[2015-11-12:10:16:03] Starting runtime uninstall. Uninstalling runtime version

[2015-11-12:10:16:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-12:10:16:03] Runtime Installer end with exit code 7

I'm at my wits' end! Any annd all help welcome!

Thanksadobe AIR install.jpg

TOPICS
Installation

Views

233

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Nov 11, 2015 0
Adobe Employee ,
Nov 12, 2015

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Moving the discussion to AIR Installation Issues

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Nov 12, 2015 0