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Remove Two Finger Tap response from AIR Desktop

New Here ,
Aug 27, 2018

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Hello there,

I'm currently develop a Kiosk project and I encountered with Two Fingers Tap problem.
My entire app is using Multitouch.inputMode = MultitouchInputMode.TOUCH_POINT;
BUT when I publish it as AIR 26.0 for Desktop and tested it on Kiosk Touchscreen,
there's a weird square appeared for a second when 2 points touched at the same time across the screen or one point is pressing and another point just tap.
It looks like when we press and hold on folder to right click, but this happened with two fingers tap instead of press and hold.

My app can't be interacted when this happened.

I've tried remove 'press and hold as right click' from windows 10 touch setting but it's still there in AIR only.
None of other programs on windows react to two fingers tap like this.

Could you please help? I'll post more photo when I get to the touchscreen again.

Update 1: I recorded the effect I talked about.
And I've made small script for GESTURE mode and test with the same touchscreen.
It appeared that on the GESTURE mode, nothing happened when I 'two fingers tap' like in the video.
the question is, How can I block 'two fingers tap' event from TOUCH_POINT mode.

Thank you in advance,
Warut

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Remove Two Finger Tap response from AIR Desktop

New Here ,
Aug 27, 2018

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Hello there,

I'm currently develop a Kiosk project and I encountered with Two Fingers Tap problem.
My entire app is using Multitouch.inputMode = MultitouchInputMode.TOUCH_POINT;
BUT when I publish it as AIR 26.0 for Desktop and tested it on Kiosk Touchscreen,
there's a weird square appeared for a second when 2 points touched at the same time across the screen or one point is pressing and another point just tap.
It looks like when we press and hold on folder to right click, but this happened with two fingers tap instead of press and hold.

My app can't be interacted when this happened.

I've tried remove 'press and hold as right click' from windows 10 touch setting but it's still there in AIR only.
None of other programs on windows react to two fingers tap like this.

Could you please help? I'll post more photo when I get to the touchscreen again.

Update 1: I recorded the effect I talked about.
And I've made small script for GESTURE mode and test with the same touchscreen.
It appeared that on the GESTURE mode, nothing happened when I 'two fingers tap' like in the video.
the question is, How can I block 'two fingers tap' event from TOUCH_POINT mode.

Thank you in advance,
Warut

TOPICS
Development

Views

220

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Aug 27, 2018 0
Advocate ,
Aug 29, 2018

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When you say "when I publish it as AIR 26.0" do you imply you tried other version and those do work correctly?

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Aug 29, 2018 0
New Here ,
Aug 29, 2018

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No, I haven't tried any versions, It's the only version I see and set in Adobe Animate.

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Aug 29, 2018 0
Adobe Community Professional ,
Aug 29, 2018

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In the Help menu is an option to Manage Adobe AIR SDK... In there you can add other versions, for example the current release version:

Download Adobe AIR SDK

or the current beta version:

Download Adobe AIR 31 Beta - Adobe Labs

One, or both, may have had that issue fixed in it. It's worth trying them.

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Aug 29, 2018 2
Puckapao LATEST
New Here ,
Aug 29, 2018

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Thank you for the recommendation, currently touch screen is sent back to factory for kiosk building. I will try that once I can get back to it next week and update again.

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Aug 29, 2018 0