Highlighted

Shut downs

New Here ,
May 09, 2017

Copy link to clipboard

Copied

I've used 2 different desktops now, having upgraded to a Dell XPS now which I was told was the best for graphic work.

Now I have also contacted DELL with the following problem with no resolve.

My computer shuts down after using and working on MUSE for a few dozen minutes. The computer will either shut down and ask me to go back and save my work before shutting down, or the screen will g dark with a power connection problem.

When screen goes dark only text and image that shows it a HDMI plug-in image and "Entering Power Saving Mode" test.

Has anyone had this issue, I've only found it an issue with Adobe programs (Photoshop and Muse with my old desktop, and now just MUSE with my new Dell).

Any idea will help, I've ran an Hardware testing, the good ol' shut down unplug and restart, I've switched monitor cable.

Any help would help, thank you!

TOPICS
Performance issues

Views

141

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Shut downs

New Here ,
May 09, 2017

Copy link to clipboard

Copied

I've used 2 different desktops now, having upgraded to a Dell XPS now which I was told was the best for graphic work.

Now I have also contacted DELL with the following problem with no resolve.

My computer shuts down after using and working on MUSE for a few dozen minutes. The computer will either shut down and ask me to go back and save my work before shutting down, or the screen will g dark with a power connection problem.

When screen goes dark only text and image that shows it a HDMI plug-in image and "Entering Power Saving Mode" test.

Has anyone had this issue, I've only found it an issue with Adobe programs (Photoshop and Muse with my old desktop, and now just MUSE with my new Dell).

Any idea will help, I've ran an Hardware testing, the good ol' shut down unplug and restart, I've switched monitor cable.

Any help would help, thank you!

TOPICS
Performance issues

Views

142

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 09, 2017 0

Have something to add?

Join the conversation