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The server that the application is connecting to is unverified

Explorer ,
Nov 01, 2017

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We have a certificate issue that happens only in a few circumstances. We work with an in-house extension that makes requests on  our remote server through https. Remote server send back images url to load them on http (none secure url). That server uses the cloudflare service to host content and certificate is managed by cloudflare too. The certificate has been created on cloudflare, issued by them and also it is a dedicated certificate. In pretty rare circumstances we have a pop up when we load images that says the certificate is unverified. Tge pop up is displayed by adobe air. Only the problem is that the issued certificate is not the one from cloudflare but from akamai? We don't use akamai at all. We talked to cloudflare and they have no clue on what's happening. Like I said, this bug happens pretty rarely. We don't even know how to reproduce it.

Facts:

- We package apk on adobe air 22.0.0.153

- The popup will occur during let's say 10 minutes each time we launch the apk but then after a while we won't see it for many weeks even if we keep pressing the CANCEL button to attempt to debug the issue...

- SSL certificate is hosted and managed by cloudflare, akamai isn't use by this server.

Anybody else got that problem in the past? Could the unsecure URLs  be the issue? unverified-server.png

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The server that the application is connecting to is unverified

Explorer ,
Nov 01, 2017

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We have a certificate issue that happens only in a few circumstances. We work with an in-house extension that makes requests on  our remote server through https. Remote server send back images url to load them on http (none secure url). That server uses the cloudflare service to host content and certificate is managed by cloudflare too. The certificate has been created on cloudflare, issued by them and also it is a dedicated certificate. In pretty rare circumstances we have a pop up when we load images that says the certificate is unverified. Tge pop up is displayed by adobe air. Only the problem is that the issued certificate is not the one from cloudflare but from akamai? We don't use akamai at all. We talked to cloudflare and they have no clue on what's happening. Like I said, this bug happens pretty rarely. We don't even know how to reproduce it.

Facts:

- We package apk on adobe air 22.0.0.153

- The popup will occur during let's say 10 minutes each time we launch the apk but then after a while we won't see it for many weeks even if we keep pressing the CANCEL button to attempt to debug the issue...

- SSL certificate is hosted and managed by cloudflare, akamai isn't use by this server.

Anybody else got that problem in the past? Could the unsecure URLs  be the issue? unverified-server.png

TOPICS
Performance issues

Views

1.5K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 01, 2017 0
dews LATEST
Engaged ,
Jun 17, 2019

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Did you ever find out why this was happening?  I'm seeing it too.. It's complaining about a wildcard cert for us.  Found this old post - will look into it:

https://www.rachaelandtom.info/content/remove-unverified-server-pop-air

Ok, so for us, it's the wildcard SSL that's an issue - using a regular SSL on a server - all is well.  Opened a ticket: Tracker

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Jun 17, 2019 0