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Unable to download Adobe Air 24.0 for Mac

New Here ,
Feb 10, 2017 Feb 10, 2017

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From Adobe - Adobe AIR , I'm redirected to https://airdownload.adobe.com/air/mac/download/24.0/AdobeAIR.dmg

But then, I get an error message: Server airdownload.adobe.com can not be found. This will happen with Safari, Firefox and Chrome. Can you please fix the download link?

Any help would be appreciated.

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Adobe Employee ,
Feb 12, 2017 Feb 12, 2017

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Hi,

When are you getting redirected to https://airdownload.adobe.com/air/mac/download/24.0/AdobeAIR.dmg

What is the link that you see when you hover on "Download now"?

It is working fine for me.

Try clearing the cache of your browser and download again.

Thanks!

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New Here ,
Mar 07, 2017 Mar 07, 2017

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I had the same (dns) problem and solved it by manually adding a dns record to /etc/hosts.

Lookup the ip of airdownload.adobe.com in a dns tool like http://ipinfo.info/html/ip_checker.php

Lets say the ip is 184.30.193.66

Open the hosts file

sudo nano /etc/hosts

Add the following line:

184.30.193.66     airdownload.adobe.com

and save the file. Afterwards restart your browser and try it again. After you successfully downloaded the file, remove that line from the hosts file.

Alternatively you can change your primary dns server (e.g. Google DNS 8.8.8.8)

Hope that helps.

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