Unable to install Adobe Air on Windows 10

Report · Nov 01, 2015

Hi,

I've been trying to install Adobe Air a few times on my laptop, running Windows 10 Home 64-bit.

Installation was successful (stated in installation window) but the program was nowhere to be found.

Restarted my laptop and installed again, same issue.

I have an installation file of another program that's .air extension and unable to run it (Windows not recognizing the extension).

Please help urgently, thank you.

Best regards,

Daniel

Install Log as follow:

[2015-11-01:21:05:11] Installing msi at C:\Users\danie\AppData\Local\Temp\AIR2D3F.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:05:15] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:05:15] Rolling back install of C:\Users\danie\AppData\Local\Temp\AIR2D3F.tmp\setup.msi

[2015-11-01:21:05:15] Rollback complete

[2015-11-01:21:05:15] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:05:21] Application Installer end with exit code 7

[2015-11-01:21:05:21] Elevated install completed

[2015-11-01:21:05:21] Got an unexpected fatal error while accessing app for launch: Error: Missing necessary file META-INF/AIR/application.xml

[2015-11-01:21:05:33] Application Installer end with exit code 7

[2015-11-01:21:05:33] Subprocess app installer failed (7)

[2015-11-01:21:05:33] Runtime Installer end with exit code 7

[2015-11-01:21:09:10] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:09:10] Commandline is:

[2015-11-01:21:09:10] No installed runtime detected

[2015-11-01:21:09:18] Relaunching with elevation

[2015-11-01:21:09:18] Launching subprocess with commandline c:\users\danie\appdata\local\temp\air19e3.tmp\adobe air installer.exe -ei

[2015-11-01:21:09:24] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:09:24] Commandline is: -stdio \\.\pipe\AIR_8848_0 -ei

[2015-11-01:21:09:24] No installed runtime detected

[2015-11-01:21:09:24] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:09:24] Installing msi at c:\users\danie\appdata\local\temp\air19e3.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:09:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:09:27] Rolling back install of c:\users\danie\appdata\local\temp\air19e3.tmp\setup.msi

[2015-11-01:21:09:27] Rollback complete

[2015-11-01:21:09:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:09:27] Runtime Installer end with exit code 7

[2015-11-01:21:09:28] Elevated install completed

[2015-11-01:21:09:40] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:09:40] Runtime Installer end with exit code 5

[2015-11-01:21:24:37] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:24:37] Commandline is:

[2015-11-01:21:24:37] No installed runtime detected

[2015-11-01:21:24:54] Relaunching with elevation

[2015-11-01:21:24:54] Launching subprocess with commandline c:\users\danie\appdata\local\temp\airf2cb.tmp\adobe air installer.exe -ei

[2015-11-01:21:24:59] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:24:59] Commandline is: -stdio \\.\pipe\AIR_9120_0 -ei

[2015-11-01:21:24:59] No installed runtime detected

[2015-11-01:21:24:59] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:25:00] Installing msi at c:\users\danie\appdata\local\temp\airf2cb.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:25:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:25:03] Rolling back install of c:\users\danie\appdata\local\temp\airf2cb.tmp\setup.msi

[2015-11-01:21:25:03] Rollback complete

[2015-11-01:21:25:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:25:03] Runtime Installer end with exit code 7

[2015-11-01:21:25:03] Elevated install completed

[2015-11-01:21:25:05] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:25:05] Runtime Installer end with exit code 5

[2015-11-01:21:40:56] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:40:56] Commandline is:

[2015-11-01:21:40:56] No installed runtime detected

[2015-11-01:21:41:02] Relaunching with elevation

[2015-11-01:21:41:02] Launching subprocess with commandline c:\users\danie\appdata\local\temp\aire94d.tmp\adobe air installer.exe -ei

[2015-11-01:21:41:23] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:41:23] Commandline is: -stdio \\.\pipe\AIR_8516_0 -ei

[2015-11-01:21:41:23] No installed runtime detected

[2015-11-01:21:41:23] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:41:24] Installing msi at c:\users\danie\appdata\local\temp\aire94d.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:41:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:41:27] Rolling back install of c:\users\danie\appdata\local\temp\aire94d.tmp\setup.msi

[2015-11-01:21:41:27] Rollback complete

[2015-11-01:21:41:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:41:27] Runtime Installer end with exit code 7

[2015-11-01:21:41:27] Elevated install completed

[2015-11-01:21:41:29] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:41:29] Runtime Installer end with exit code 5

[2015-11-01:21:42:42] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:42:42] Commandline is:

[2015-11-01:21:42:42] No installed runtime detected

[2015-11-01:21:42:47] Relaunching with elevation

[2015-11-01:21:42:47] Launching subprocess with commandline c:\users\danie\appdata\local\temp\air8672.tmp\adobe air installer.exe -ei

[2015-11-01:21:42:53] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:42:53] Commandline is: -stdio \\.\pipe\AIR_1932_0 -ei

[2015-11-01:21:42:53] No installed runtime detected

[2015-11-01:21:42:53] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:42:54] Installing msi at c:\users\danie\appdata\local\temp\air8672.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:42:57] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:42:57] Rolling back install of c:\users\danie\appdata\local\temp\air8672.tmp\setup.msi

[2015-11-01:21:42:57] Rollback complete

[2015-11-01:21:42:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:42:57] Runtime Installer end with exit code 7

[2015-11-01:21:42:57] Elevated install completed

[2015-11-01:21:42:59] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:42:59] Runtime Installer end with exit code 5

[2015-11-01:21:46:24] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:46:24] Commandline is:

[2015-11-01:21:46:24] No installed runtime detected

[2015-11-01:21:46:28] Relaunching with elevation

[2015-11-01:21:46:28] Launching subprocess with commandline c:\users\danie\appdata\local\temp\aire7fc.tmp\adobe air installer.exe -ei

[2015-11-01:21:46:33] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:46:33] Commandline is: -stdio \\.\pipe\AIR_3096_0 -ei

[2015-11-01:21:46:33] No installed runtime detected

[2015-11-01:21:46:33] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:46:33] Installing msi at c:\users\danie\appdata\local\temp\aire7fc.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:46:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:46:36] Rolling back install of c:\users\danie\appdata\local\temp\aire7fc.tmp\setup.msi

[2015-11-01:21:46:36] Rollback complete

[2015-11-01:21:46:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:46:36] Runtime Installer end with exit code 7

[2015-11-01:21:46:36] Elevated install completed

[2015-11-01:21:46:58] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-01:21:46:58] Runtime Installer end with exit code 5

[2015-11-01:21:51:17] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:51:17] Commandline is:

[2015-11-01:21:51:17] No installed runtime detected

[2015-11-01:21:51:23] Relaunching with elevation

[2015-11-01:21:51:23] Launching subprocess with commandline c:\users\danie\appdata\local\temp\air60c3.tmp\adobe air installer.exe -ei

[2015-11-01:21:51:23] Runtime Installer begin with version 19.0.0.213 on Windows 8 x86

[2015-11-01:21:51:23] Commandline is: -stdio \\.\pipe\AIR_8956_0 -ei

[2015-11-01:21:51:23] No installed runtime detected

[2015-11-01:21:51:24] Starting silent runtime install. Installing runtime version 19.0.0.213

[2015-11-01:21:51:24] Installing msi at c:\users\danie\appdata\local\temp\air60c3.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-01:21:51:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:51:27] Rolling back install of c:\users\danie\appdata\local\temp\air60c3.tmp\setup.msi

[2015-11-01:21:51:27] Rollback complete

[2015-11-01:21:51:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]

[2015-11-01:21:51:27] Runtime Installer end with exit code 7

[2015-11-01:21:51:27] Elevated install completed

[2015-11-01:21:52:28] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

Report · Nov 13, 2015

Is there a solution for this? I have pretty much the same problem.

Install log:

[2015-11-13:22:16:25] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:16:25] Commandline is:

[2015-11-13:22:16:25] No installed runtime detected

[2015-11-13:22:16:29] Relaunching with elevation

[2015-11-13:22:16:29] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\air627e.tmp\adobe air installer.exe -ei

[2015-11-13:22:16:29] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:16:29] Commandline is: -stdio \\.\pipe\AIR_202716_0 -ei

[2015-11-13:22:16:29] No installed runtime detected

[2015-11-13:22:16:29] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:22:16:29] Installing msi at c:\users\bibelot\appdata\local\temp\air627e.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:22:16:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:16:29] Rolling back install of c:\users\bibelot\appdata\local\temp\air627e.tmp\setup.msi

[2015-11-13:22:16:29] Rollback complete

[2015-11-13:22:16:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:16:29] Runtime Installer end with exit code 7

[2015-11-13:22:16:29] Elevated install completed

[2015-11-13:22:16:31] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:22:16:31] Runtime Installer end with exit code 5

[2015-11-13:22:16:59] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:16:59] Commandline is:

[2015-11-13:22:16:59] No installed runtime detected

[2015-11-13:22:17:07] Relaunching with elevation

[2015-11-13:22:17:07] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\aire6e1.tmp\adobe air installer.exe -ei

[2015-11-13:22:17:07] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:17:07] Commandline is: -stdio \\.\pipe\AIR_200832_0 -ei

[2015-11-13:22:17:07] No installed runtime detected

[2015-11-13:22:17:07] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:22:17:07] Installing msi at c:\users\bibelot\appdata\local\temp\aire6e1.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:22:17:08] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:17:08] Rolling back install of c:\users\bibelot\appdata\local\temp\aire6e1.tmp\setup.msi

[2015-11-13:22:17:08] Rollback complete

[2015-11-13:22:17:08] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:17:08] Runtime Installer end with exit code 7

[2015-11-13:22:17:08] Elevated install completed

[2015-11-13:22:17:10] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:22:17:10] Runtime Installer end with exit code 5

[2015-11-13:22:50:54] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:50:54] Commandline is:

[2015-11-13:22:50:54] No installed runtime detected

[2015-11-13:22:50:57] Relaunching with elevation

[2015-11-13:22:50:57] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\airf428.tmp\adobe air installer.exe -ei

[2015-11-13:22:50:57] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:50:57] Commandline is: -stdio \\.\pipe\AIR_185844_0 -ei

[2015-11-13:22:50:57] No installed runtime detected

[2015-11-13:22:50:57] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:22:50:58] Installing msi at c:\users\bibelot\appdata\local\temp\airf428.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:22:50:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:50:58] Rolling back install of c:\users\bibelot\appdata\local\temp\airf428.tmp\setup.msi

[2015-11-13:22:50:58] Rollback complete

[2015-11-13:22:50:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:50:58] Runtime Installer end with exit code 7

[2015-11-13:22:50:58] Elevated install completed

[2015-11-13:22:51:00] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:22:51:00] Runtime Installer end with exit code 5

[2015-11-13:22:51:16] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:51:16] Commandline is:

[2015-11-13:22:51:16] No installed runtime detected

[2015-11-13:22:52:44] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:52:44] Commandline is:

[2015-11-13:22:52:44] No installed runtime detected

[2015-11-13:22:52:48] Relaunching with elevation

[2015-11-13:22:52:48] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\air9f58.tmp\adobe air installer.exe -ei

[2015-11-13:22:52:48] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:52:48] Commandline is: -stdio \\.\pipe\AIR_180728_0 -ei

[2015-11-13:22:52:48] No installed runtime detected

[2015-11-13:22:52:48] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:22:52:48] Installing msi at c:\users\bibelot\appdata\local\temp\air9f58.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:22:52:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:52:48] Rolling back install of c:\users\bibelot\appdata\local\temp\air9f58.tmp\setup.msi

[2015-11-13:22:52:48] Rollback complete

[2015-11-13:22:52:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:52:48] Runtime Installer end with exit code 7

[2015-11-13:22:52:48] Elevated install completed

[2015-11-13:22:52:50] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:22:52:50] Runtime Installer end with exit code 5

[2015-11-13:22:52:51] Relaunching with elevation

[2015-11-13:22:52:51] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\air49ba.tmp\adobe air installer.exe -ei

[2015-11-13:22:52:54] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:22:52:54] Commandline is: -stdio \\.\pipe\AIR_195064_0 -ei

[2015-11-13:22:52:54] No installed runtime detected

[2015-11-13:22:52:54] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:22:52:54] Installing msi at c:\users\bibelot\appdata\local\temp\air49ba.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:22:52:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:52:54] Rolling back install of c:\users\bibelot\appdata\local\temp\air49ba.tmp\setup.msi

[2015-11-13:22:52:54] Rollback complete

[2015-11-13:22:52:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:22:52:54] Runtime Installer end with exit code 7

[2015-11-13:22:52:54] Elevated install completed

[2015-11-13:22:52:56] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:22:52:56] Runtime Installer end with exit code 5

[2015-11-13:23:00:57] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:23:00:57] Commandline is: -uninstall

[2015-11-13:23:00:57] No installed runtime detected

[2015-11-13:23:00:57] Starting runtime uninstall. Uninstalling runtime version

[2015-11-13:23:00:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:23:00:57] Runtime Installer end with exit code 7

[2015-11-13:23:14:31] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:23:14:31] Commandline is:

[2015-11-13:23:14:31] No installed runtime detected

[2015-11-13:23:14:35] Relaunching with elevation

[2015-11-13:23:14:35] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\air90df.tmp\adobe air installer.exe -ei

[2015-11-13:23:14:47] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:23:14:47] Commandline is: -stdio \\.\pipe\AIR_188280_0 -ei

[2015-11-13:23:14:47] No installed runtime detected

[2015-11-13:23:14:47] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:23:14:47] Installing msi at c:\users\bibelot\appdata\local\temp\air90df.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:23:14:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:23:14:47] Rolling back install of c:\users\bibelot\appdata\local\temp\air90df.tmp\setup.msi

[2015-11-13:23:14:47] Rollback complete

[2015-11-13:23:14:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:23:14:47] Runtime Installer end with exit code 7

[2015-11-13:23:14:48] Elevated install completed

[2015-11-13:23:14:50] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:23:14:50] Runtime Installer end with exit code 5

[2015-11-13:23:29:01] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:23:29:01] Commandline is:

[2015-11-13:23:29:01] No installed runtime detected

[2015-11-13:23:29:05] Relaunching with elevation

[2015-11-13:23:29:05] Launching subprocess with commandline c:\users\bibelot\appdata\local\temp\airaf25.tmp\adobe air installer.exe -ei

[2015-11-13:23:29:05] Runtime Installer begin with version 19.0.0.241 on Windows 8 x86

[2015-11-13:23:29:05] Commandline is: -stdio \\.\pipe\AIR_11604_0 -ei

[2015-11-13:23:29:05] No installed runtime detected

[2015-11-13:23:29:05] Starting silent runtime install. Installing runtime version 19.0.0.241

[2015-11-13:23:29:05] Installing msi at c:\users\bibelot\appdata\local\temp\airaf25.tmp\setup.msi with guid {0274D240-4D1D-4FDA-9A36-09F0BECD288F}

[2015-11-13:23:29:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:23:29:06] Rolling back install of c:\users\bibelot\appdata\local\temp\airaf25.tmp\setup.msi

[2015-11-13:23:29:06] Rollback complete

[2015-11-13:23:29:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]

[2015-11-13:23:29:06] Runtime Installer end with exit code 7

[2015-11-13:23:29:06] Elevated install completed

[2015-11-13:23:29:09] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2015-11-13:23:29:09] Runtime Installer end with exit code 5

Report · Nov 14, 2015

Hi,

I kinda got this resolved. Try to check for Windows update and install all the latest patches.

I did that and managed to install Adobe Air again and "really" successful this time.

br//Daniel

Report · Nov 15, 2015

Hi

Thanks, Windows did some major update and it seems to have fixed the problem with my computer as well.

Thanks for letting me know. It seems that Adobe may have never responded.

Thanks Again

K H

Adobe Community

Unable to install Adobe Air on Windows 10