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Upgrade to Windows 10 causes app to minimize

New Here ,
Dec 09, 2015

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I have a customer who was successfully using our app on his 2 year old Windows 7 machine for 4 months.  He upgraded to Windows 10 and now whenever he starts the App it immediately minimises and appears to disappear from his screen.  Doing an Alt-Tab just gives a small box and and X and it won't go full screen, half screen or any size box to view.  I have a Windows 10 installation which upgraded from Windows 8 and cannot replicate the issue and no other customers have raised it.

Any thoughts/similar experience?

TIA

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Performance issues

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Upgrade to Windows 10 causes app to minimize

New Here ,
Dec 09, 2015

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I have a customer who was successfully using our app on his 2 year old Windows 7 machine for 4 months.  He upgraded to Windows 10 and now whenever he starts the App it immediately minimises and appears to disappear from his screen.  Doing an Alt-Tab just gives a small box and and X and it won't go full screen, half screen or any size box to view.  I have a Windows 10 installation which upgraded from Windows 8 and cannot replicate the issue and no other customers have raised it.

Any thoughts/similar experience?

TIA

TOPICS
Performance issues

Views

172

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 09, 2015 0
Adobe Employee ,
Dec 10, 2015

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