Using AIR 17 SDK to build apk package cannot work on some 32 bit Android device

[Guest]

After we updated our AIR SDK to AIR 17, when we build Android package and release it, some users who use 32 bit Android  device can not play the game.

If we use AIR 16 to build the package, these users can play.

Our game has used the Stage3D API and Starling SDK.

How can I fix this issue? Is there anybody encounter this issue? Thank you.

[PPP_mac]

Ls,

Im having the same problems.

Didnt think that is was the AIR 17 but now that you mentioned it.

recomples with air 17 only work on my samsung s4 and not anymore on my p1000 and p5510 test devices.

Also: Cant compile with flash builder 4.7 AIR 17 to iOs since it wants to use the compile-abc-64.exe wich will not run on my x32 vista ultimate x32 OS. Worked fine in air 15.

regards,

Mac

[tdwivedi]

Hi Fengyue,

Are you facing this issue only on specific 32 bit Android devices, if yes, can you mention few of them ?

And if possible, also provide a sample project.

-Tushar,

Adobe AIR team

[Guest]

Hi Tushar,

Thank you for your reply. My situation is different from the black screen problem of AIR17sdk.

Problem Description:

The error device can show my loading page. And after loading progress, when the app go into the main game page, all the textures are black. But some text is ok.

My loading page uses png texture, and main game page uses ATF texture, so I think maybe the error device can not deal with the ATF.

But the same device and the same ATF texture, when I use AIR16 to build the application, there is no problem.

The error device: Samsun Tab2.

SDK: Air 17.

App Language: en_US.

Thank you.