Windows 10 not supported? "The application could not be installed"

[coolLJ]

Hi, I have Adobe AIR 20 in stalled on my windows 10 and after building my AIR project i get this message. There is nothing wrong with the build and the file is NOT damaged,  i have tested the same file on Windows 7, 8,8.1 and Mac, it works.  Is there something else i can try or de we need to wait for Adobe to fix the problem?

Also I do have full admin rights and my user account control settings are set to the lowest possible selection.

[alexandre_lac1]

Hi, I had exactly the same problem yesterday : Windows 10 freshly installed, same .air worked on other PCs (Windows 7, 8.1 and 10) and MACs.

I finally find out that my antivirus (Panda) blocked the installation without notifying this to me.

Watching logs, I assume that temporary decompression is refused to the AIR installer, so it considers the .air file as corrupted.

Try to switch your antivirus off for the installation time.

[Guest]

Hi everybody,

I had the same problem. All my install files were corrupted.

I tried the alexandre's way but without success.

Then I tried another way : after switching off the antivirus (Bitdefender in my case) I'd re-downloaded the install files (Roland Vdrums Friend Jam app in my case). Then I tried to re-install and then!!!! IT WORKS!! Thanks alexandre_lac for your contribution!

Bye everybody and hope to doesn't need your help in the future.

Greetings.

[coolLJ]

I found that if package it as an .exe instead of .air it will install on W10.