adobe animate 2019 keeps crashing

Community Beginner ,
Feb 26, 2022 Feb 26, 2022

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adobe animate is crashing even when i turn off my antivirus id did everything please help

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Adobe Community Professional ,
Feb 27, 2022 Feb 27, 2022

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reset all preferences (check the bottom at https://helpx.adobe.com/animate/using/set-preferences.html)

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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it didnt work

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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why are you using a non-current version?

 

do you have an out-dated os?

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Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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i am using a gatway laptop and i hate the look of adobe animate 20-22

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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you answered neither question.

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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Does your system meet the minum requirements? AnCC can be a resource hog at times - please update to the latest version via the CC app and update us to whether or not this fixed the problem.


Animator and content creator for Animate CC

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