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Adobe Animate 24 Can't create Video Media

Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Can't EXPORT to Video Media

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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what do you see and what settings have you tried?

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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I have the same problem! Ich have a file with an animation. I had to make a little change for the client. But I can just export an swf data. When I try to export a mpg4 or .mov media I get the error-message that the Adobe Media Encoder is not the right version or the installation is dammaged. I tried to reinstall EVERYTHING. But I couldn`t fix the problem yet.

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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you can always use the previous version. 

 

meanwhile, i can't test/confirm/search for work-arounds because v24 hasn't been rolled-out to me, yet.

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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I just see, that I have the problem with Animate 23! (System Mac OS Sonoma 14)

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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grant animate file permissions.

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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where can ich change the file permissions?

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Community Expert ,
Oct 11, 2023 Oct 11, 2023

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grant disc access to your animate: system preferences > security & privacy > privacy > full disk access > animate

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Since my last updates it works again. Thanks! I am not sure, if the Update of Media Encoder was important for solving the problem.

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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good to hear, and thank you for the update.

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