Adobe Animate CC 2018 has stopped working

[illucine]

Every time I quit Animate it crashes:

  Problem Event Name:    APPCRASH

  Application Name:    Animate.exe

  Application Version:    18.0.1.115

  Application Timestamp:    5a25e825

  Fault Module Name:    dvaui.dll

  Fault Module Version:    18.0.1.115

  Fault Module Timestamp:    5a25d26c

  Exception Code:    c0000005

  Exception Offset:    000000000020375b

  OS Version:    6.1.7601.2.1.0.256.48

  Locale ID:    1033

  Additional Information 1:    21a8

  Additional Information 2:    21a8fd5478af4c8bf54f42228bfec92a

  Additional Information 3:    eb00

  Additional Information 4:    eb00ff72436af1d3bba2a0d87d84ccd3

Running on Windows 7 Professional SP1

[Preran · Accepted solution]

Can you try running the CC cleaner and doing a clean uninstall before installing Adobe Animate all over again? Use the Creative Cloud Cleaner Tool to solve installation problems

Let us know how it went.

Thanks,

Preran

[Spacebugs Animation]

None of the solutions worked for me.It still launches and quits.