Adobe Animate CC 2019 中文版语言包是英文的

[亮陶66368252]

从官网下载的Adobe Animate CC 2019 中文版，安装之后打开显示的是英文版的界面，查询了安装包内发现有中文语言包，打开语言包之后发现，语言包里内文件是英文的……写的是中文语言包，但实现上是英文语言包，所以用户根本无法使用中文版。Adobe Animate CC

[kglad]

Install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to:

1. uninstall in incorrect language version. 

2. In the cc app settings, change the language to chinese and install animate and any other programs you want to use chinese.

[zhez27074543]

I did it in your way, but it didn't work. 2019cc 19.1 version still shows English. I want Chinese, how should I do？Thans.

[kglad · Accepted solution]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html