Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Animate CC content not responsive on iPhone safari browser.

Community Beginner ,
Dec 02, 2018 Dec 02, 2018

So, we using Adobe Animate CC 2015 and the edge content isn't responsive in iPhone safari browser. It is working fine in all other devices and browsers. Can someone help resolve this issue? Thank you!

650
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Dec 04, 2018 Dec 04, 2018

Something worth Ponting out is that you're using Edge Animate, and this is the Adobe Animate forum.

The answer given here may help, but if not, post a new question in that forum:

Re: iframe with Edge Animate not responsive on iPhone

Translate
Community Expert ,
Dec 02, 2018 Dec 02, 2018

Check here for the updates to Animate CC: Animate CC new features | New enhanced brushes and layers

There may be incompatibilities with the iOS version of Safari, depending on how you export the content.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2018 Dec 03, 2018

Do you mean I can export content in such a way that it will be compatible with iOS version of safari?

Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2018 Dec 03, 2018

Let's ask Colin Holgate​ as he is the expert on these things.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 03, 2018 Dec 03, 2018

Are you able to give a link to something that isn't responsive, that I can try on my iPad and iPhone?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2018 Dec 03, 2018

There you go. http://mocomi.com/j-k-rowling/

Thanks Colin!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 03, 2018 Dec 03, 2018

The Animate content part of the page does get cut off on iPhone and iPad, but works fine in desktop Safari. It's cut off in Chrome as well.

You could reply with a picture of your publish settings, or post the FLA somewhere, in case that helps to figure it out.

Preran​ be on standby, there may be a problem to fix!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2018 Dec 03, 2018

Please check the below screenshot and let me know you suggestions.

Edge-Article--Basic-Setting.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 04, 2018 Dec 04, 2018

Would it be possible for you to share your FLA file? You can upload it to a shared location such as Dropbox and CC and share the link here. If you are not comfortable doing that, you can send a private message to Colin or me by clicking on our profile picture and using the message button.

Thanks,

Preran

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 04, 2018 Dec 04, 2018

Something worth Ponting out is that you're using Edge Animate, and this is the Adobe Animate forum.

The answer given here may help, but if not, post a new question in that forum:

Re: iframe with Edge Animate not responsive on iPhone

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 04, 2018 Dec 04, 2018
LATEST

Yes. I will see if the information on the link is useful or I will post a question there. Thanks for all the help Colin

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines