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I am unable to use Animate 2021. Every time it crashes. The issue seems to be with the top menu bar. Please help!
Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
32.0 GB (31.7 GB usable)
Nvidia P1000
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update animate to 21.0.1
if that doesn't help reset your preferences, https://helpx.adobe.com/animate/using/set-preferences.html
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Neither of those options worked. I have been on with support for THREE hours and nobody can solve this.
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what's your os? what animate version? what's been tried?
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Windows 10
Everything under the sun. Reinstalls, Creative cloud cleaner. Restarts. New users. Both 21 versions have issues.